× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

WN3000 - SLOW speed - Need to be restarted

GDM59
Initiate

WN3000 - SLOW speed - Need to be restarted

Hi,

the product needs frequent restarts (OFF and ON) to keep the right speed. Otherwise it decrease the speed connection during the day.

Is it a known bug to be fixed? Any suggestion?

Thank you

Model: WN3000RPv3|N300 WiFi Range Extender
Message 1 of 4
DexterJB
NETGEAR Moderator

Re: WN3000 - SLOW speed - Need to be restarted

Hi @GDM59,

 

Welcome to the community!

 

1. What is the firmware version of the extender?

2. Have you tried resetting the extender?

3. Have you tried changing the wireless channel on the main router?

4. Does the issue persist on all your wireless devices that connect to the extender?

 

Regards,

 

Dexter

Community Team

Message 2 of 4
DexterJB
NETGEAR Moderator

Re: WN3000 - SLOW speed - Need to be restarted

Hi @GDM59,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

Message 3 of 4
GDM59
Initiate

Re: WN3000 - SLOW speed - Need to be restarted

1. What is the firmware version of the extender?

I have given back the product to Amazon, as it was still covered by warranty. Anyway it was the latest firmware version

2. Have you tried resetting the extender?

Yes, several time

3. Have you tried changing the wireless channel on the main router?

No, but this is a problem of the extender. I should choose the extender channel and not use the same modem channel. Because the best channel between the modem and the extender could not be the best between the extender and the devices.

4. Does the issue persist on all your wireless devices that connect to the extender?

Yes.

Conclusion: I have tried 3 extenders (TP-Link, Asus, Netgear). All have the same issue: the first months are OK, later they decrease the performance. So, I think all these kind of compact extenders use the same chipset with the same problem. For this reason I have bought a desktop (not compact) router/extender. Sorry to say, but Netgear as lost a customer because it doesn't give anymore email support for free under the warranty period (only paying).

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 915 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7