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TerryJColes's avatar
TerryJColes
Luminary
Oct 15, 2019

WN3000RPv3 Loses Internet after Around One Week

I have now owned this Extender for over four years with no issues until now.

 

For the first four years, this was installed in a room in the house with an Ethernet cable to make the connection to my Nighthawk X4S router via a Powerline adapter.  I then needed Internet access in the garage for my EV Charger, so I moved the extender to a mains socket there and set it up to connect to one of the router's wireless signals.  This works fine, except that after about a week the connection to the Internal network is lost (and therefore to the Internet).  If I power cycle the extender, it's fine for a while.

 

(I'm not sure at this point how long the connection stays up, because I only need to use it once a week when I charge my EV.)

 

Firmware Version: V1.0.2.78.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 15, 2019

    4 years is a pretty good run. A couple things you could try/investigate. 

    1. Try changing wifi channels. 1-6-11 is recommended

    2. Try moving the extender around a little in the room. maybe its borderline and strength/distance and there's possibilities to optimize placement in the room. 

    3. maybe it was the firmware update. the server shows the current version 1.0.2.74 but sometimes the auto update server has newer versions. I'd try a reset of the device if the firmware updated. If that doesn't work, you could downgrade a version and see if that helps. It wouldn't be the first time a firmware update caused some instability. 

     

    https://www.netgear.com/support/product/WN3000RPv3.aspx

    • TerryJColes's avatar
      TerryJColes
      Luminary
      Oct 23, 2019

      This device still loses it's connection after being unused for a period of time.

       

      TBH, I've not tried downgrading the firmware because each time I make a change I have to see if it makes a difference.  Selecting a different channel didn't help and I cannot move the device because there is only one power socket in the garage that I can plug it in to.

       

      In the end, I'll probably just live with it and either wait for the next update or buy another device.  After all, I only charge the car infrequently.

       

      One option I've thought of is to move it back inside the house and connect it to the Router via Ethernet - I have a powerline adaptor that I rarely use.  If the car and charger can still see the signal and it stops losing the connection, then I'll be happy.