WN3500RP- Super slow speeds

[Nickf99]

I use the WN3500RP to game on my xbox one and whenever I run speed tests on the system it says my download speed is about 1mb or 2mb, but never dips above. Any tips/help would be much appreciated!

[Nickf99]

Also, I have the Comcast Blast wifi plan, which is 105mbps. So with the extender I should atleast be getting 20mbps.

[Fairytail]

Connect a device wired to the extender and check the speed. Also try moving the extender closer to the router.

[Nickf99]

minions08 wrote:
Connect a device wired to the extender and check the speed. Also try moving the extender closer to the router.

I have connected the system with an Ethernet cord to check the speed and I get the same speed. I have not however moved the extender closer to the router.

[Fairytail]

Can you check the link rate you are getting on the extender's UI?

[Nickf99]

minions08 wrote:
Can you check the link rate you are getting on the extender's UI?

I'm getting 105mbps link rate for the extender. Where is all this bandwidth going?

[Nickf99]

I'm thinking I may just invest in a powerline adapter and plug that directly into my router because I cannot figure this out.

[Fairytail]

Check the firmware of the extender. It may need an update.

[Nickf99]

minions08 wrote:
Check the firmware of the extender. It may need an update.

Firmware is up to date, on both the extender and the router.

[nhann]

Hi Nickf99,

Please try changing your WiFi Channel as you may be experiencing interference from neighboring networks.
http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-chang...

Let us know how it works for you.

Regards,

NhanN