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Forum Discussion

pcolasoldier31's avatar
Aug 03, 2018

WiFi extender drops Internet connection via WiFi

Hello,

Recently my WiFi extender has been dropping internet to the connected WiFi devices lately. The one device that is connected via LAN stays connected to the internet. Every time the extender has to be reset to resolve the issue. This happens every few days.

10 Replies

  • I'm having the same problem
    have had the extender less than a year and all was fine until a few weeks ago
    firmware us updated
    im exhausted trying to figure out how to fix
    • pcolasoldier31's avatar
      pcolasoldier31
      Guide
      Update: did a factory reset today and seems to be working fine. Had to do a hard reboot after I set everything back up but no issues so far
      • janepoole's avatar
        janepoole
        Guide
        I did a factory reset the other day and thought that fixed it but it dropped today so
        back to troubleshooting
  • I think I'm having a similar issue. When I try to connect to internet, I get an "unidentified network" and it won't connect to internet.