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Wifi range extender won't accept router password

alecriley25
Tutor

Wifi range extender won't accept router password

I appear to have installed my wifi range extender successfully using WPS setup. I have steady green light on router link LED, also extender is listed as being connected in the routers list of connected devices, but when I try to connect any devices to the wifi extender it will not accept the password for my router.

my router is a NewCall... Technicolor.

Model: EX2700|N300 WiFi Range Extender
Message 1 of 6

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alecriley25
Tutor

Re: Wifi range extender won't accept router password

Thank you

i have now solved my problem.

I found the extenders IP address in my routers list of connected devices.

I then put the extenders IP address into a browser.

followed on screen instructions to set up user account.

I then went into extenders WiFi setting and altered the extenders WiFi password.

View solution in original post

Model: EX2700|N300 WiFi Range Extender
Message 5 of 6

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jvasanth1984
Virtuoso

Re: Wifi range extender won't accept router password

Hi @alecriley25,

                          I'm afraid if you are trying a wrong password. Please check the password from your Technicolor gateway and try the correct password. Hope, the below links can help you if you have a computer connected wireless to your Technicolor gateway.

https://kb.netgear.com/20046/How-do-I-check-the-wireless-passphrase-network-key-saved-on-my-computer

Message 2 of 6
alecriley25
Tutor

Re: Wifi range extender won't accept router password

I thank you for your prompt reply. I have checked my router password as you advised using Windows 7, but it mearly confirmed what I already knew that I am Not using the wrong password. 

I had already done a factory reset on my router and then reconnected all my devices to my router after first instructing them to "forget this router" before I posted my question, this can only confirm that the password is correct. The only time my password doesn't work is when I attempt to connect to my wifi extender.

Model: EX2700|N300 WiFi Range Extender
Message 3 of 6
jvasanth1984
Virtuoso

Re: Wifi range extender won't accept router password

Hi @alecriley25,

                          In that case, I would request you to try reconfiguring the extender and check if it accept it. If you still come across the issue, let me know so that I can suggest appropriate steps.

Message 4 of 6
alecriley25
Tutor

Re: Wifi range extender won't accept router password

Thank you

i have now solved my problem.

I found the extenders IP address in my routers list of connected devices.

I then put the extenders IP address into a browser.

followed on screen instructions to set up user account.

I then went into extenders WiFi setting and altered the extenders WiFi password.

View solution in original post

Model: EX2700|N300 WiFi Range Extender
Message 5 of 6
jvasanth1984
Virtuoso

Re: Wifi range extender won't accept router password

Hi @alecriley25,

                          Good to know that it resolved your issue.

Message 6 of 6
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