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Forum Discussion

arbo67's avatar
arbo67
Initiate
Apr 07, 2018

keep getting "You are not connected to your extender's WiFi network"

Ive cleard my cache, factory rest my extender, still get that error when browsing to mywifiext.net?  Anyone else have this problem? I just wanted to upgrade my firmware! 

Troubleshooting

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 10, 2018

    try to use 192.168.1.250 to access the extender.

     

    DarrenM

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Apr 12, 2018

        are you able to log into your router and view the attached devices? if so try and find the IP address of the extender and then use that in your web browser to try and access the settings.

         

        DarrenM