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Serial number has already been registered
Hello, My Nighthawk AC1900 R6900 router seems to have become unregistered from my account. Until now I've been using the Genie app to login remotely but now the device does not appear in my list. The router was purchased at Costco brand new. I initially registered it March 18, 2016 and I still have the confirmation email. When I attempt to register the device again on my account I receive the following message "Serial number has already been registered." I would appreciate your help. Thank you.