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Dropped Connection
3 TopicsOrbi dropping internet connection
Multiple times per day, across devices and across OSs (iOS, Android, and others). Connected to WiFi. Told “no internet connection available.” Bull**bleep**. Happens on one device despite all other devices successfully using internet on same router (I.e. the internet is fine, the router has a bug). Have power cycled the router. Have upgraded firmware to latest version. Have updated OS on all devices. Have power cycled those, too. No change. Consistent problems and it’s only a few months old. The inconsistency of this Orbi functioning properly is unacceptable. It regularly enrages us given how much we paid. Anyone else facing this? Please folks. Build and release a patch. Fix this. You must do betterIOS connection problem
I've had my Orbi RBK50 since January. I have had connectivity problems like the rest of you with my IOS iPad and iPhone devices. I have the latest firmware (V1.10.1.2), but the problem keeps getting worse. No!!!, I don't want to use the Orbi as an AP with my old router, I just want it to work like it is supposed to! Netgear has not been of any help. Have they helped you??? Suggestions???WN 2000rpt problematic with drop signal and buggy firmware update
Hello, I have a Netgear wn2000rpt extender with the original firmware that drops the connection to the wireless router. This is what I have done so far: Set the RPT MAC and IP address as a static address on the Wifi router. FAIL- same issue Reset to factory Use WPS button to automatically set up router and the RPT used the same SSID and WPA2 security as the router. .FAIL- same issue Reset to factory Manually connect to the setup interface and used the wizard to configure the RPT and it uses the same SSID and WPA2 as the router. .FAIL- same issue After looking up the issues on google i tried to reconnect to the RPT using the web address www.mywifiext.net Fist on windows 7 with IE .FAIL webpage connection error Next with Chrome .FAIL webpage connection error Next on windows 10.FAIL webpage connection error on both IE and chrome Next I used an old IPAD and could connect to the RPT GUI and found out that it had the original firmware. Next I download the .24 firmware and tried to upload it but the RPT GUI could not find the file. FAIL Next the instructions said I might have to unzip the file (really for firmware?) so I attempted to unpack it using winzip Result was a readme file and and img file (that winzip saw as a zip file but could not unpack) Attempted to load the img flie with the same result as the prior FAIL Next contacted netgear support but they wanted a fee to update the RPT Firmware. FAIL- might as well put the money to a new extender but with this experience I am forced to carefully shop for a better product. So unless someone has specific instruction on how to work around all the bugs on the Netgear wn2000rpt I guess I'll use this as a door stop for now. Case: WN2000RPT dropps connection and can't update firmware, no knowlege base3.3KViews0likes3Comments