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CM500 and sporadic issues on Comcast\Xfinity
Things seems sluggish of late. Need some help before contactng Comcast again as they as me to check with Netgear first. Info from this morning: Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 13 5120 Ksym/sec 34800000 Hz 37.3 dBmV 2 Locked ATDMA 14 5120 Ksym/sec 27900000 Hz 37.3 dBmV 3 Locked ATDMA 15 5120 Ksym/sec 21000000 Hz 36 dBmV 4 Locked ATDMA 16 2560 Ksym/sec 14100000 Hz 35 dBmV Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 1 609000000 Hz 1.8 dBmV 39.5 dB 22 79 2 Locked QAM256 2 615000000 Hz 1.7 dBmV 39.4 dB 33 31 3 Locked QAM256 3 621000000 Hz 1.8 dBmV 39.5 dB 42 70 4 Locked QAM256 4 627000000 Hz 1.9 dBmV 39.4 dB 35 65 5 Locked QAM256 5 633000000 Hz 1.9 dBmV 39.4 dB 59 35 6 Locked QAM256 6 639000000 Hz 1.8 dBmV 39.2 dB 40 24 7 Locked QAM256 7 645000000 Hz 2.2 dBmV 39.4 dB 18 59 8 Locked QAM256 8 651000000 Hz 1.9 dBmV 39.2 dB 50 38 9 Locked QAM256 9 657000000 Hz 1.8 dBmV 39.2 dB 56 27 10 Locked QAM256 11 669000000 Hz 1.8 dBmV 39.1 dB 23 61 11 Locked QAM256 12 675000000 Hz 1.6 dBmV 38.4 dB 36 94 12 Locked QAM256 13 681000000 Hz 1.7 dBmV 39 dB 27 41 13 Locked QAM256 14 687000000 Hz 1.6 dBmV 38.9 dB 41 126 14 Locked QAM256 17 705000000 Hz 1.8 dBmV 39 dB 225 26 15 Locked QAM256 21 729000000 Hz 1.1 dBmV 38.7 dB 47 9 16 Locked QAM256 24 747000000 Hz 0.6 dBmV 38.4 dB 24 19 Startup Procedure Procedure Status Comment Acquire Downstream Channel 609000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File Security Enabled BPI+ IP Provisioning Mode Honor MDD honorMdd(4) Alot of these in log: Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=X;CMTS-MAC=X;CM-QOS=1.1;CM-VER=3.0; SYNC Timing Synchronization failure - Failed to acquire FEC framing; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;; SYNC Timing Synchronization failure - Failed to acquire FEC framing; Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; Dynamic Range Window violation A lot more of these: No Ranging Response received - T3 time-out Have a few entries with a date time of: 1970-1-1, 00:00:XX