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C3700 Ethernet Port Fail
Using successfully on Comcast, both WiFi and Ethernet Port1. I have a Magic Jack connected to Port-1. Tried connecting another Ethernet Device, my Laptop PC, to Port-2. Doesn't work. All LED's OK. Swapped devices on Port-1 and Port-2. The problem stays with Port-2. Now the Laptop works, but the Magic Jack doesn't. LEDs on Magic Jack are OFF. I swap them back, and situation is as before. This suggests to me that Port-2 is bad or, somehow, disabled. Logged into http://RouterLogin.net. Everything looks OK to me, but I'm no expert. I see IP Addresses listed as being attached to both Port-1 and Port-2. One is my Laptop and the other is what I presume to be the Magic Jack (listed as a ReadySHARE (Internal Server). This suggests to me that the C3700 knows that something is attached. I looked at the pins on the RJ-45 Jack. None look bent out of shape. Any ideas? Is Port-2 Damaged? Is there a configuration that I should check? Does NETGEAR offer a 'SWAP' Replacement, through RMA process? Thanx - - Ellery