NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
GS308E
1 TopicGS308E Not Discovered by Switch Discovery Tool
GS308E Not Discovered by Switch Discovery Tool ... Wasted time on useless Insight app. Switch is behind a firewall. Wasting time listing to same stupid messages over and over again on phone to customer non-support. Still waiting. Most annoying music ever, they clearly want me to hang up the phone. I have a support case open. If this is "priority access" I'd hate to see what normal access is like. "Join our vibrant community at community.netgear,com". If I had a dollar for every time I've heard "A support technician will answer your call soon" while waiting on this call on my open case, I'd have doubled my money on this purchase. ANYWAY ... The GS308E connected through to the firewalls but couldn't reach internet. Switch Discovery Tool cannot find the address. Then I clicked the (?) gadget on Netgear Switch Discovery Tool and suddenly was miraculously connected to Netgear website. Unless this goofy device is rigged not to connect until you visit the Netgear website, I suspect that I was waiting for switch to time out failing to get a DHCP address, as the switch is not showing up among DHCP leases. How do I find the address of this turkey? Magically I am connected now, but will it work tomorrow? Why can't the switch discovery tool find the address of the device? (I'm guessing it failed to get an address from DHCP. Why?) I should return this thing to Amazon.Solved6.1KViews0likes3Comments