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ReadyNAS 104 online but not available on ReadyCloud
We have a ReadyNAS 104 which we use for backup. It's running the latest 6.8.0 firmware. ReadyCloud is enabled and logged in with an admin account. The admin page shows internet and services available: But when we log into ReadyCloud with the same admin account, it shows the NAS as being offline: We need remote admin for this machine. Any suggestions? Thanks!
Solved
dhl
Sep 25, 2017 Place ReadyNAS Cloud Storage
2.5KViews
1like
3Comments
ReadyCLOUD not connecting
I upgraded my Mac Book Pro and IMAC (both on Sierra 10.12.1) to ReadyCloud 1.4 and now it will not connect. When I use the Readycloud app, it shows "Disconnected" when I try to access the admin page through the readycloud.netgear.com after I am logged in, I get "The admin page can only be accessed with you on the same network LAN as your device". When logged in through the readycould.netgear.com web page I can access by music, pictures etc.. but I cannot get to the admin page as I mentioned. Accessing the Readynas through my IPAD works using the ReadyCloud app. Using Netgear RAIDar finds the Readynas displaying the serial number, healthy status, firmware 6.6.0, IP address and both drives with check marks. I cannot access using the shown IP address using either Chrome or Safari as it trys and then comes back with the message page that it might be too busy, it maybe booting up etc. If I try the discover page and hold the backup button for 5 seconds it finds the ReadyNAS and then when you hit the "manage" button it goes through the same "connecting to the ReadyNAS admin page", it times out and comes back with the same message as above (maybe busy, rebooting etc.) I have tried reloading the Readycloud app on both the IMAC and the Mac Book Pro with the same results. I have even rebooted the ReadyNAS 212 twice with the same results. Rebooted the entire network, same result. Note that everything was working fine until I did the upgrade to 1.4 and nothing else has changed. What next???
Mixer9999
Dec 04, 2016 Place ReadyNAS Cloud Storage
4.2KViews
1like
9Comments