NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi RBS50 no 2.4GHz connection to router
RBR50 & RBS50 Firmware V1.8.0.6 - Router and Satellite Came across this the other day, I logged into the RBS50 to see what I could see, I noticed that the image on the main page showed the status of the connection. 2.4GHz and 5.0GHz. In the image below, you will see the 5.0GHz shows as connected, and the 2.4GHz frequency shows (No Connection). This isn't explained very well anywhere, I was initially of the thought that the 2.4GHz band wasn't connected right, then I remembered the Orbi has a dedicated band to connect to the router from the satellite. This simply states there are no devices connected on the 2.4GHz frequency on the RBS50 (Satellite). If someone from Netgear happens to read this, maybe update that to read: (No Connected Devices) or (No Devices Connected) Just in case someone thinks the satellte isn't working properly like I did for a couple minutes.... ok, days... until I had time to dedicate to looking at this. Help this helps someone. Steve
RBS50 Disconnecting
My Orbi RBS50 (satellites) has been disconnecting consistently, it would disconnect and a few seconds later turn blue. Thinking that the issue would resolve itself, I've let it continue for about two weeks now. Then I took to the forums and tried everything: I've updated both the RBR50 and RBS50 to the current firmware (V2.1.3.4) I've factory reset the system - when option one failed I'm now about to toss it and find something else I don't know what might have caused these disconnections between the router and the satellites. The positions of the satellites have been the same for almost a year now. I've let the router and satellites auto-update - until now. Please help! I am a student and I'm taking a couple of online courses; on 4/4/2018 I've disconnected during one of my online exams, my heart sank to the deepest depths possible.
