NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
EAX20 trying to connect to internet via port 8883
Hello everybody, I am currently seeing my EAX20 connecting to the internet a amazon data center via port 8883. I have currently blocked this but I am wondering why it does this? if it is sometthing to do with MQTT, what is it trying to do and do I need it? apart from checking for firmware updates whicj it can still do and I dont have it connected to any app or cloud services, what could be using this? Any help would be greatly appreciated as I cant find this answer anywhere and cant do a support ticket because Netgear only offers 3 months support. Anyway thank you in advance.New EAX15 Mesh Extender - I have a few questions
Hello, this is my first post. Although I am a long time Netgear user! For over 2 decades, I have used two of their cable modems, some Wi-Fi routers, Wi-Fi adapters and many of their venerable 4, 8, and 16 port switches for the home! The EAX15 is the latest Netgear hardware to add to my list! First of all, it works great! I mean, my network setup is fairly simple and kind of old. But it works very well for extending my old 802.11n 2.4 GHz network just fine! I was worried that it may not support that old stuff... Firmware:1.0.3.36 Not explicitly listed on the configuration website mywifiext.local (why?)... but it's up to date and Netgear's site says 1.0.3.36. Model: "EAX15-100NAS" That's written on UPC code portion of the box above serial number, MAC and so forth numbers. The forum suggested there might be a V2 or V3 version of EAX15, but I don't see that anywhere. I guess it's just EAX15. So I have a few questions: Being an old user of home network appliances, I was able to quickly plug my computer into the Ethernet jack of the EAX15 and configure the "conventional" way as expected. The IP was a bit different, but that was easy to figure out. To my dismay, I noticed that documentation neglects telling users about this capability and instructs them to install the Nighthawk App. I installed the app and noticed it wanted me to create an Internet account and provide information to Netgear not relevant for the local network device ... like, Location? OK, maybe it's for Wi-Fi regulatory domain. But still... why wouldn't you document the "old fashion" way to do this? And why would you require an Internet account and collect lots of data from our phones for a strictly local network appliance? This is probably a dumb question. But why can't this product simply amplify or repeat a signal on specific frequencies? Why do you need a man-in-the-middle computer to serve simultaneously as an access point and wireless client? This device is way more complicated in functionality than I thought it would be. I use Adguardhome to protect my elderly father from scams and malware (and helpless devices). I logged into it today and noticed that my EAX15 queries netgear.com about 200 times per hour. What exactly is my strictly local network device communicating with Netgear? I've attached s screenshot of part of my adguardhome statistics page for context. Anyway, I'm otherwise very pleased with the device. It works great! Good job Netgear!R8000 V1.0.5.88 released?
I have been having connectivity issues with my R8000 as of late (~2 weeks) and finally came looking today for solutions. To my great surprise (and skepticism) there is a new V1.0.5.88 firmware available as of today?!? My incredulity stems partly from the large version bump (1.0.4.88->1.0.5.88) when the release notes state that the release only "addresses security vulnerabilities". I can find no mention of which security vulnerabilities this addresses on the advisory page . Additionally, aren't security patches typically relegated to W in the X.Y.Z.W version ID? All this compounds when considering this device is EOL for some time now... At any rate, curious to hear any more about this mysterious release and to hear if anyone else has tried it out. Best, SAX1800 WiFi Mesh Extender (EAX14 being hacked?
I've only started having difficulty with this priduct 3 months ago. When I first got it, it worked perfectly fine. I think it's being hacked into because my password for the login has been changed 2 times and I was unable to get it until I managed to change it again. The nighthawk app is saying it doesn't recognize my phone so I can't get in. Is this a matter of which phone I first set it up on? Also, the setting to autmoatically upgrade firmware had been set on no. I had it on yes. I think it's being hacked and if so, what can be done to effectively secure it? Btw. I'm not savvy in this area.Sold RBR750 To Friend
I sold my RBR 750 mesh system to a buddy. I removed it from my NETGEAR account, I factory reset the router and satellite. He went to set it up via Orbi app and for for some reason it’s still under my credentials. I log into the app and can connect via “anywhere connect”. I log into my armor.netgear account which I guess is separate and it’s in there as well so I’m guessing it has something to do with armor; btw it’s cannot remove it from the armor.netgear account. How do I remove this thing from my account completely to include armor/bitdefender? How was it not removed when I removed it from my NETGEAR account? It’s not a very secure system if I can see the person I sold it to’s entire network connected devices. Seems like NETGEAR does not concern themselves with security issues. How can I fix this?R6400v2 OpenVPN latest client versions not supported
I needed to reinstall my OpenVPN client (after BitDefender's VPN, which I don't use, updated and nuked my OpenVPN client presumably due to shared dependencies), and it took me a while to figure out that the latest versions linked on on the https://openvpn.net/community-downloads/ linked to in the router advanced settings GUI are no longer compatible with the R6400v2 AC1750 router. Something about TLS levels? I'm wondering if Netgear is going to send out a firmware update to restore compatibility to the most recent version of OpenVPN client (2.6.11)? Or at the very least the R6400v2 firmware should be changed to indicate in the VPN instruction not to use the most recent version. It concerns me that the VPN is not at the most recent level--I hope this is not a security issue...R8000P vulnerabilities http_basic_auth, weak_password
AT&T give me the message below; is AT&T correct? If so, can the R8000P be fixed? Device R8000P Description There were 2 vulnerabilities found on your R8000P. The vulnerabilities are http_basic_auth, weak_password. These vulnerabilities may allow an attacker to damage your device.R6220 Unable to locate Network security code
I am trying to add another device to my network and it is asking for the network security code (not the network password0. I entered what I had recorded as the security code and it's not working. I would like to locate the network security code I used to set up my laptop but need assistance. Can anyone give me instructions?Router does not support https protocol R9000 Nighthawk
Some time after I purchased the R9000 router the https protocol stopped being supported and I may only access the admin interface via http Are there any suggestions to restore https access to the admin interface. I have been updating the f/w but I haven’t received any updates in the last 2 years thank you