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genie installer/updater not working with windows 10
Sister installed Windows 10 on her computer when prompted. Then, computer stuck and never would boot. The fix was to disconnect the Netgear Genie A6210. My son has this computer set up in a different room from the router, and Sister uses the Genie for internet. Windows 10 is working fine, but the Netgear Genie does not work, I guess, because even though the blue light is on, there is no internet access. I don't know how to download anything to reinstall because there is no internet on the computer. If you can help me, I would so appreciate it. You may speak to me as if you would a child and I won't mind because I am not a techie. Thank you.