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cloud
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ReadyCLOUD desktop client showing Offline on multple ReadyNAS 104 - it's been disabled?!
Hi. I have two RN104 models. One on my LAN in my office and one in a customer's office 22 miles away. The RN104 in my office is being used to store my media collection, a file server for my business and (in testing) a backup service to a small number of customers. The remote is a customer's main storage and file share which I maintain and am currently 'watching' due to problems with disk-based backups. Both devices suddenly appeared as Offline in the desktop client for me sometime yesterday. I then got a phone call from an irate customer complaining he couldn't access his backup to retrieve a file he needed (which I then accessed locally and emailed him). This problem would have also prevented me from monitoring the problematic backup on the remote device if I didn't have VNC access and was able to access the NAS via a PC in their office. Anyway, I left it for sometime hoping the service would return but alas no! Then I thought, just a moment ago, has the ReadyCLOUD function been somehow disabled? Sure enough, both devices have had their ReadyCLOUD function turned off. So my questions are . . . Why have both devices had their ReadyCLOUD function turned off? I didn't do it and I'm the only person with admin access to both devices and they both have different, complex passwords which change regularly. If this has occured due to a problem at NETGEAR, for example, a wide-ranging hack or someone 'accidentally pressing the wrong button' will you please let me know. I need to have confidence in this kit as I am installing and maintaining them for customers. Is it safe to turn the ReadyCLOUD function back on? I've seen recent reports of people complaining that their data has been lost or compromised. I need to use the ReadyCLOUD client on a daily basis to manage my devices. Thanks.Solved6.8KViews1like11CommentsCloud can not discover device
Having my RN10400 for about a year now and had no problems to use it as a storage for home network. Now I truying to set up cloud permissions for users, but following steps described in manual I get nowhere. To invite users to cloud I need to get to ReadCloud page and set the permissions, but whilst I there ReadyCloud can not discover device.( It says that I don't have registered or saved devices). Whilst I enter serial number to find device it brings me back to admin page. On Cloud tab I always see that service is off line. Spend so much time truying to get through but getting nowhere. Please helpSolved7.1KViews0likes19CommentsFile Acces/ network access rights and current access denied of added users through the app
Hello, I have been struggling for the last couple of days with having a safe, limited accessed system but still providing access rights to the added users. Currently I have added 2 cloudusers. In readycloud I have provided them with read/write rights. I can see that back in my network access tab a the selected shared folder (e.g. Documents) in my Admin page, Shares, Documents, Settings --> Network access. Going one tab further to File Access (security), the Folder Owner and Folder Group are selected on Admin (For info) but not being able to put the boxes on at the added users (they are a kind of grey and cannot be selected) for read or read/write access. Next thing I tried was selecting everyone row giving access for read or read/write. After having selected this row as being activated, the users will have access. However, I prefer not providing everyone access since I do not know who is actually everyone... all users I added, or everyone? I also want to differentiate between the users (since some are very close (within the house) and other are close friends but still I would give them limited access (read only). Can you please help? Or differently stated: What would be the best way to setup my settings on the safest way but still being able to give different users different access rights to the same folder?Solved5.2KViews0likes1Comment
Cannot invite new users!
Hi, I have nas 104, ver. 6.2.5 I can add myself as a cloud user, but I don't know how to add other users from my company to be a cloud users? I create new users as a cloud users, and find my NAS , but than I go to manage and I ended in admin site, but can't see new cloud user even I can invite or add him. Any help will be appreciated. Br, Tomi Auredni4.5KViews0likes2Comments