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Yurik1's avatar
Yurik1
Tutor
Sep 04, 2016
Solved

Cloud can not discover device

Having my RN10400 for about a year now and had no problems to use it as a storage for home network. Now I truying to set up cloud permissions for users, but following steps described in manual I get nowhere.

To invite users to cloud I need to get to ReadCloud page and set the permissions, but whilst I there ReadyCloud can not discover device.( It says that I don't have registered or saved devices). Whilst I enter serial number to find device it brings me back to admin page. On Cloud tab I always see that service is off line.

Spend so much time truying to get through but getting nowhere.

Please help

  • Yurik1,

    You should be able to connect your ReadyNAS to ReadyCLOUD now.

19 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What firmware are you running?

     

    Are you using a static IP address for the NAS?  If so, make sure you configured at least one DNS server

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