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Forum Discussion
Yurik1
Sep 04, 2016Tutor
Cloud can not discover device
Having my RN10400 for about a year now and had no problems to use it as a storage for home network. Now I truying to set up cloud permissions for users, but following steps described in manual I get ...
- Sep 05, 2016
Yurik1,
You should be able to connect your ReadyNAS to ReadyCLOUD now.
Yurik1
Sep 04, 2016Tutor
Hi Stephen,
I running latest firmware - 6.5.1
Not sure about IP as I am not so technical. I guess it is not static as the last number always changes after I reboot the system. http://192.168.1. ....
StephenB
Sep 04, 2016Guru - Experienced User
You definitely are getting the address automatically then (your router is assigning it).
There is some information here you might review: http://kb.netgear.com/app/answers/detail/a_id/29785/~/readycloud-faq
- Yurik1Sep 04, 2016Tutor
Spend 2 days reading FAQ
Was hoping to get help here
But it so NETGEAR!
- StephenBSep 04, 2016Guru - Experienced User
Yurik1 wrote:
Spend 2 days reading FAQ
Was hoping to get help here
You specificially talked about the manual, but not the FAQ. We aren't mind readers, we can only use the info you provide.
I don't work for Netgear, and since I'm not using the new ReadyCloud I can't (and don't) offer a lot of advice on it. It is a holiday weekend in the US, hopefully you will get useful help soon.
One thing you could try is adding google's DNS server to your NAS configuration (8.8.8.8 and/or 8.8.4.4).
- Yurik1Sep 04, 2016Tutor
Enjoy your weekend Stephen,
And thanks for your time truying to help. You do your best.
Truyed to add google DNS - nothing changed. Cloud services Offline.
I just never in my life wasted so much time on something there always solutions available but not with RN. So dissapointed by its complecity.
- SERGIO_SERRASep 04, 2016Aspirant
I've the same problem!
- mdgm-ntgrSep 05, 2016NETGEAR Employee Retired
SERGIO_SERRA your system should now be fixed. It's showing the correct serial number and MAC addresses now.
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