NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
disconnect
5 TopicsMajor Failures After Firmware 2.0.0.74 Upgrade!
ORBI firmware version 2.0.0.74 is failing! I have used the ORBI RBK50 system since Apr 2017. While running the 1.xx.xx firmware, the conection was incredibly reliable & fast. I had max speeds from all my devices: several PCs running Windows 10, & an iMac running Sierra (10.12)[High Sierra (10.13) since Sep 25th]. I had reliably uploaded/downloaded hundreds of GB of data each month. This included successful backups to Crashplan & later IDrive. I was very happy with my ORBI. On Oct 1st, I updated my firmware to version 2.0.0.74. By Oct 2nd, I began having significant connectivity problems. Since then, I have tried several suggestions from another thread but the failures continued. Today, I performed the following steps: Factory reset all devices (router & 2 satellites) Performed initial installation Changed satellite names to Satellite-1 & Satellite-2 Rebooted xfinity router Rebooted ORBI router Restarted IDrive backup The connection is still failing! I am lucky to backup a handful of files before IDrive reports a dropped connection! I am not happy. I feel NETGEAR caused this problem with the 2.0.0.74 update. I will be very pissed if I have to pay for premium support to solve this problem!SolvedOrbi wifi disconnects/crashes caused by Google Home and Chromecasts OFFICIAL
Google has officially acknowledged this issue of wifi networks getting killed by way too frequent MDNS packets being sent from their devices that crash various routers. I will say that I switched to a Linksys after starting to have issues with Orbi late November, and have not had any more issues. I suppose the robustness of the router to handle such traffic comes into play. Google acknowledges wifi issues caused by Home and Cast devices.PS4 Pro Wont Connect to the 5GHz Signal
So I just recently purchased the Orbi RBK40 router and I noticed you cannot separate the 2.4GHz and 5GHz WiFi signals through normal methods. I was told that the router has a system or program that automatically pushes the best connection possible. All the devices that support a 5GHz connection seem to connect just fine. However, there are two PS4 Pros in the house and the router refuse to connect it to the 5GHz conncetion. Under my network settings on both PS4 Pro say they are on a 2.4 GHz conncetion. Even under the router GUI it says that it's connected to the 2.4 GHz conncetion. I've been trying to look up methods on how to connect it mannually but no luck. I found a post that teaches how to separate the SSIDs for both the 2.4 and 5 GHz and it worked, however the devices that were connceting to the 5GHz were experincing lag issues and would not have a consistent download rate. I usually average between 145-150 Mbps download when I don't split the SSIDs. However, when they are separate SSIDs, the download ranges from 6-130 Mbps and is never consistent. Not to mention, when the SSIDs are split, the PS4s seems to disconnect from the router frequently. Long story short, is there a way to connect the PS4 Pro to the 5GHz connection?iphone7 not connection to Orbi
Recently, my iPhone7 will not connect or stay connected to my Orbi wifi. It will show that it's connected under the phone's wifi menu w/ full bars, but the top of the home screen only shows "LTE", no wifi bars/symbol. Every other iOS device in my house, including my wife's iPhone7 works flawlessly. I have reset my phone, reset my phone's network settings. Toggled beamforming/mu-mimo on/off, reset the orbi, reset my Spectrum router. All with no luck. In some instances after a reset, the phone WILL connect to wifi. Then a few minutes later drop the connection and will NOT reconnect. It will show connected, but again displaying "LTE" and no wifi bars. Other times it will not connect at all. My orbi also has the current firmware. I am stumped. Currently, I'm at work and my iphone7 connectes to my work wifi with no issues.Turn off wireless schedule not working as intended
Not sure if its because of the new firmware, but i am not getting the "turn off wirless by schedule" working as intended. Say for example i set period start 9am to 6pm. The wifi signal would go off in 8:30am and when its over 6pm. The wifi do not turn on itself. I have to login to admin page and found that the "enable wireless radio" box was unchecked. To turn the wifi signal back, i have to check the box and apply the setting. This have been going on since day 3 i ever use this feature and it does not make sense. Any one else have this issue? I have fed up and switch back to the normal settings without using this feature. Will monitor my connection these few days and will update. One thing i do notice though, the new firmware has been causing disconnect issue even worse. Not sure if this is the cause. But seems every roll out of new update, the router connection becomes unstable. How do we block auto update of the firmware?