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Orbi looses Internet for a while on iPads and iPhones, while WiFi stays on
Hi, my iPhones and iPads are loosing Internet connection every once a while, remaining connected to Wifi. The indicator shows full signal, so it's weird. The connection restores after appr. a minute. Turn WiFi off and back on on the device helps immediately - therefore I guess, it is Orbi and not the cable router. Today I have a lenghtly WhatsApp voice call (appr. 45 min) and connection disappeared three times and came back again. Somehow my laptops and my wired connected desktop seem not to have any issues. Any idea? BTW. I am pretty sure to have the latest firmware.Orbi dropping internet connection but seems to be only iphone and ipad
Base problem seems to be with iphone and ipad, but its a pile of crazy inconsistent things happening. This has been happening for at least a week, maybe 2. Most often I lose wifi connection to the Orbi router or satellite as when I look in the iphone or ipad wifi settings the Orbi network will display "no internet connectIon". Sometimes turning the wifi setting off and on it will eventually connect. Sometimes there is "no internect connection" and then it magically is ok. The ipad and iphone are on the current IOS as I write this. During this period of issues, I had one time rebooted the base and once or twice I resynced the satellites. Meanwhile, other devices seem to be connected to the orbi system when I get the "no internet connected" on the iphone or ipad. For example, we can check a laptop that is connected to the Orbi network that is another room away from where I was sitting and it had no problem with the orbi network. For example, right now. The base has a solid magenta led ring. This base is plugged into an ethernet outlet in the room and then in the wiring cabinet the cable is plugged into the xfinity modem. I'm next to the base with my iphone. My iphone shows I'm connected to the Orbi network. I run the Speedtest app and it gives me over 200mbps. All good. Then I go to the Orbi app on the iphone and it can't find the orbi. I killed the app and restarted it, but same issue. So why does my iphone have good speedtest but the Orbi app can't find the Orbi!!!! Last night I ran the Orbi app on my ipad. It shows the base but says 0 satellites, but there are 2 of them in the house so I wonder what's up with them. Before I continue writting this post, I'm going to reboot the base as the orbi app can't connect to the base nor my browser as I can't tell you the current firmware on the system. So now that the orbi is rebooted. The orbi app shows 0 satellites. I see the base is firmware 2.1.2.18 and check updates says its up to date. Now I go to satellite #1. There is no led ring lit on top. I turn off the power and then back on. Eventuallly the ring is solid magenta. I go to satellite #2, with no led ring lit on top. Power off and on and then eventually the ring is solid magenta. Now I press the sync button on the base and then sync button on satellite #1 and then #2, but by the time I get to #2 the led ring is solid blue. I had wondered if it should automatically sync a satellite if the satellite is powered off and on. So now the orbi app shows 2 satellites. The rebooting and syncing I did now I had done a couple days ago but still the problems persisited. Besides asking for help on this problem I have a question and maybe this will avoid the problem I am having: My home has ethernet outlets in each room. Originally I just plugged the base and each satellite into an ethernet outlet. Then I could plug additional devices into the Orbi satellites. What I recall; I noticed was that searching for wifi showed 3 Orbi's vs 1. My neighbor is a network guy and he said I should not plug the satellites into the ethernet outlets and let them talk to the base wirelessly and he had me change from Router Mode to AP Mode and set the radio button to "get dynamically from existing routher". So for better connectivity between the base and the satellites or just better connections and having just one SSID, can I go back to connecting the satellites to ethernet outlets in the rooms and then what settings to I setup on the base? Thanks!iphone7 not connection to Orbi
Recently, my iPhone7 will not connect or stay connected to my Orbi wifi. It will show that it's connected under the phone's wifi menu w/ full bars, but the top of the home screen only shows "LTE", no wifi bars/symbol. Every other iOS device in my house, including my wife's iPhone7 works flawlessly. I have reset my phone, reset my phone's network settings. Toggled beamforming/mu-mimo on/off, reset the orbi, reset my Spectrum router. All with no luck. In some instances after a reset, the phone WILL connect to wifi. Then a few minutes later drop the connection and will NOT reconnect. It will show connected, but again displaying "LTE" and no wifi bars. Other times it will not connect at all. My orbi also has the current firmware. I am stumped. Currently, I'm at work and my iphone7 connectes to my work wifi with no issues.WARNING! GENIE APP MAY DAMAGE YOUR IPHONE! (and Mac ?)
Genie is a disaster! It has been updated now on iOS several times since I installed it on my iPhone and it seams it has gone from acceptable to unbelievable bad. The Genie app on my MacBook Pro is also the weirdest app that you can imaging! On my iPhone 6s with 64GB running 9.3.1 the app prevents my phone from going into standby and creating an extremely HOT phone! What kind of Guiding Light has written that app!!! It can seriously harm your phone! I am really angry about this kind of weird crapp! On my Macbook Pro it is most likely the same. The (cr) app has a huge impact on energy consumption and it sets your CPU in overdrive! I did not check how HOT my CPU got on my MacBook but Netgear should Get rid of this kind of complete obsolete apps! I think everybody that uses these 2 apps should be aware of the damage that it can cause simply by overheating your device! Delete it! Destroy it! Get Rid of it!