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13 TopicsI called Netgear Tech Support
Hey, My Mr60 just had the same problem. Running fine for almost two years prior. I called Netgear Tech Support. Their explanation was that my Armor Guard Trial subscription was expired and eventually all my Netgear Equipment would error (I have DSL and Cable Internet in home and I have MMr60 Mesh and Orbi whole home and two Nighthawk Routers also. Belts and suspenders because I work from home and all our entertainment is over internet. They quoted me various packages up to $799.00 for a lifetime "family" package to cover all current and new equipment forever. This seemed "phishy" to me so I hung up. My son and I attempted several factory resets and finally on the third try, I was able to get the Mr60 to reboot and I was able to successfully use the phone app to setup the Mesh, same as when I first purchased. Don't get scammed into purchasing or extending the Armor Guard. Netgear has good equipment. They should make sure that their India tech support is not scamming customers into these expensive security packages.Access Control Security Issue
Why has the Access control feature been removed from the security tab in the web interface? I found this very useful in controlling who and what devices could connect to my Nighthawk WiFi 6 mesh setup? Was very good for using the MAC Address filtering. Now it tells me to use the APP but unable to find where the Mac Address element in the App sits? Now I find that any new devices don't need to be given access and can just with the password get access, is this not a security issue? unless I'm missing something somewhere in the app? Any help why this Security Access has been removed and pushed onto the app will be appreciated. Steve ANighthawk MR 60 Web Interface
I have always used the web interface to access MAC address filtering to add new users. Today after logging in to add a new phone the web interface is advising me to use the APP to access this feature? Where is this feature in the APP that makes it easy as I cannot find how or where to do this? Why are we now being asked to use this when in the past it was in the router web interface and easy to find and why not just leave it where you can use either? What happens if your phone gets lost or stolen?Creating 2.4GHz and 5GHz channel
The Nighthawk App used to show both channels and I was able to put certain devices on my Guest Wi-fi for all my 2.4GHz needs, while other devices remained on my 5GHz channel. Now I cannot find a way in which to allocate the devices. Simply moving them to Guest doesn't work anymore. I must be doing something wrong. If anyone has a good work around that can help me create a 2.4 and a 5GHz within the NIGHTHAWK app, I'd be eternally grateful.SolvedAdditional security required?
I just purchased the Mesh system with 2 satellites. It took me about a half hour to set up, because it kept taking me in a stupid set up connection circle. Finally got it going. TV's connect, phones connect and my work computer connects. My personal laptop sees it, says it's connected, but no internet. (I set it up using the same router name/password as the old Nighthawk 7000 we just replaced.) Today I called the help number and the person told me I have to purchase security software for the router and that's why it's not connecting, because "it looks good" on his end. And that tomorrow, our phones will stop working, the tv will stop, etc. I've not heard of this and it was very fishy. He said it's "new" for 2025 and the government requires it. Is this accurate? I got ticked and just hung up on him. I can see all of our devices on the app, except the laptop. I didn't feel like shelling out another $200, based on his word, for 1-2 years of security either, when I just shelled out $200 for this system. Thoughts? Thanks!Experts, help me hard wire a more reliable connection to my MR/MS80 mesh system for my home office.
Really hoping for some help. I will try to give all relevant details! My home office is located in a small studio building about 100' from the rear of the house. I have a mesh system using one MR80 router (in the house, connected to Verizon FiOS modem via ethernet) and three MS80 satellites. Two of the satellites are placed at the rear of the house and connected via 5GHz wifi to the router; the 3rd satellite is placed at the front of the studio (facing the house) and connected to one of the house satellites via 5GHz wifi (so, a connection of ~100ft across the backyard). -- Normally, this is a stable system with full bars. But I can get signal loss or drop in the studio, depending on… the wind? drawn curtains? not sure… and I had an embarrassing situation because of this, yesterday, which I need to fix. Before switching to FiOS a number of years ago, I used a MoCA setup for the studio's wifi access, connecting it to the house network. I had coaxial cable run through an underground conduit between a splitter in the basement and the studio, and used a MoCA adapter in the studio to connect an Airport Express via ethernet. Yes, that's how long ago this was :) but it worked well. I often connected my laptop directly by ethernet, as well. (FYI, the conduit run is probably closer to 200' because it runs along the property line and over to the studio.) -- For a while, that old Airport Express worked OK as a wifi satellite for the current mesh system, before I got a 3rd MS80. My goal is to set up something similar to my old set up, with the system and equipment I have: to have a hard wired satellite or router AP in the studio with a near perfect signal, to which devices can connect via wifi or ethernet. I tried connecting the studio MS satellite to the MR router via an ethernet backhaul connection: (1) adapting the existing MoCA setup by connecting the house-side end of the coax to a new goCOAX MoCA adapter and then to the MR80 router via ethernet, (2) first connecting the MS satellite directly to the MR80 with a short ethernet cable, to switch its connection type from wifi to wired, (3) then going out and connecting the MS80 to the MoCA ethernet in the studio. The wired connection didn't stick. Netgear support warned me it probably wouldn't, because of the distance. -- My other though was to use a 2nd MR80 in AP mode and try that but I don't see that option in the user manual or through the routerlogin.net admin. I have an extra MR80 available. This is the equipment I have available to me: 2 MR80 routers, 4 MS80 satellites, 1 Verizon CR1000A router (never used), 2 goCOAX MoCA 2.5 adapters (altho I've misplaced one of them), 1 Actiontec ECB2200 MoCA adapter (used in studio), 50' ethernet cable to run between the main MR80 router and the MoCA adapter in the basement with a lot of slack/extra length, various lengths of other ethernet and coax cables. Any ideas? I've attached a sketch of the existing network. Thanks in advance!Solved298Views0likes13CommentsPortée faible netgear nighthawk M3
Bonjour. Je suis novice. J'ai acheté la netgear nighthawk m2 pour mon camping car afin d'avoir internet sur les téléphones et regarder la tv en ip. J'ai un abonnement SFR red par carte sim(5 g) J'ai installé la sim et le réseau fonctionne correctement Par contre j'ai une faible portée. Mon téléphone ne capte plus le boîtier a moins de 20 m. Me dit signal faible Comment améliorer cette portée . Merci pour vos explication les plus simples possible ( je suis une presque blonde 😜) KarineSolvedMK62 (MR60 + MS60) erweitern
Hallo zusammen, ich nutze das o.g. System und möchte es nun gerne um einen weiteren Satelliten erweitern. (Keller ist ausgebaut und Homeoffice Büro wird dort eingerichtet.) Welche Satelliten stehen mir zur Verfügung? Muss es zwingend ein MS60 Satellit sein? Und muss ich was beachten beim hinzufügen eines neuen Satelliten? Vorab schonmal dickes Dankeschön für Eure Ratschläge. Viele Grüße DanielSolved454Views0likes1Comment