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Additional security required?
I just purchased the Mesh system with 2 satellites. It took me about a half hour to set up, because it kept taking me in a stupid set up connection circle. Finally got it going. TV's connect, phones connect and my work computer connects. My personal laptop sees it, says it's connected, but no internet. (I set it up using the same router name/password as the old Nighthawk 7000 we just replaced.) Today I called the help number and the person told me I have to purchase security software for the router and that's why it's not connecting, because "it looks good" on his end. And that tomorrow, our phones will stop working, the tv will stop, etc. I've not heard of this and it was very fishy. He said it's "new" for 2025 and the government requires it. Is this accurate? I got ticked and just hung up on him. I can see all of our devices on the app, except the laptop. I didn't feel like shelling out another $200, based on his word, for 1-2 years of security either, when I just shelled out $200 for this system. Thoughts? Thanks!NetGear MR60 Mesh satellite will not sync after power flicker
The power flickered today and I noticed some things not reconnected. Rebooted the wifi and some come back and others did not. Dug a little deeper and noticed one of the satellites not connected. I have unplugged, re-synced, reset and now its currently plugged directly into the router. Still nothing. The firmware on the router and first satellite is current but the second satellite does not show a firmware at all. Any help would be appreciated thanks.
