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no internet connection
2 TopicsAC1750 C6300 Blinking internet light - upload & download both work - xfinity
I bought a new cable Modem Router to go with my new xfinity internet service and I can't get it to connect to the internet. All of the lights work with the exception of the internet light which flashes green. When I log into the router and go the the cable internet tab is just says connecting. When I click on that tab is says no internet connection check RF connection. I figured this must be an ISP problem so I called them and even though they can "see" the modem and talk with it they were not able to connect the internet. The error thet they keep getting has somthing to do with a security setting? (As is was explained to me the modem is not talking to their system correctly but who knows) After 4 different calls their final suggestion is to return the modem and get a new one. I just have a feeling that isn't the issue here. Has anyone else run into this problem before?Solved23KViews0likes7CommentsC3000 blinking green lights, no internet
Hello- please help. The other day my wifi stopped working. There were no power outages, I did not change the location of the router, or interfere with it in any way. The power light stays solid green. The upstream, downstream, and internet lights blink green for about 10 seconds, then they turn off for about 10 seconds, before blinking again. No other lights are on. No lights are amber or red. This happens whether or not the coax cable is plugged in. Resetting or moving the router to a new cable outlet does not change anything. I spent an hour on the phone with CS, who said the router is still functioning, but needed some configuration which would only take 10 minutes. However, I was going to have to commit to purchasing support service. Sorry, Netgear, I will not spend $90 (the cost of the router) in order to fix a simple issue that I did not cause. I tried a factory reset, but holding the button down for several minutes does not change the blinking lights. Can anyone provide info on how I can fix this myself? Please and thank you!29KViews0likes3Comments