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PC was hacked--Now cannot get into my account to change router password.
I have a Nighthawk 4-Stream AX1800 WIFI 6 Router that is 1.5 yrs old. The hackers were on my computer remotely, and actually knew the password on my router's label. Have had my computer cleaned of malware after being hacked. Attempted to change the router's password, but I was unable to get into my Netgear account with my username & password (not the ones on the unit itself). When given the option to type in my Serial # instead, it did not accept the answers I gave to my security questions!! And yes, I do know where I was born and my parent's middle name! What is a work-around so I can protect my router with a new password?WiFi Problem?
Hi, I have a Netgear AX1800 WiFi Router which seems to have a wifi problem. The wifi signal on my wife's laptop one floor above the router fluctuates from all bars down to zero within a minute. It used to work fine ( 2 bars at least) for a year and suddenly it makes difficulties. What is going on here? Thanks for any help.AX1800 model RAX10 cannot connect wireless
Purchased the device earlier today. Log on with an Ethernet connector and configured it. There is an internet connection with the hard wired cable. It will not access via wireless. When logged in directly to the device, everything looks normal to me. Right now, with a cable connected, all the display LEDs are lit. Three turn off regularly for brief periods then right back on again. When I try to go to Netgear Chat, it persists in giving me invalid pages. What might I try to get the wireless working?