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rs300
19 TopicsRouter dropping internet frequently
RS280 running v1.0.1.90 The problems I'm having are frequent (typically daily) but are often different so it's a little hard to troubleshoot. Here are the types of issues I encounter: Users (2 of us) lose all internet but retain a wifi connection. Netgear modem shows internet and Xfinity confirms no outages. Reboot router and internet restored. One user device loses internet but not wifi. Usually one of our Windows 11 laptops. Only way to restore it is to reboot laptop and sometimes reboot router also. Users lose wifi and internet. When I check the Netgear app I get a msg that it can't find the router. Rebooting router works about half the time, and if it doesn't, than I unplug the modem and the router and reboot both which works 98% of the time. Sometimes I have to repeat the steps to get it working. This is a daily occurrence. The old Netgear router in this same house rarely had these problems. When it died I replaced it with this router and these problems started, but not right away. I do have a lot of devices connected (phones, ipads, appliances, etc.) I currently have 28 devices showing a green dot on the app. Is the router defective?240Views1like12Comments