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2 TopicsProSafe Firewall FVS336Gv3 firmware upgrade question
Hi all, I have a quick question regarding upgrading the firmware on a FVS336Gv3. It is currently running on 4.3.3-8 and I want to upgrade it to the latest 4.3.5-3, will the settings already in the device be retained or will they get wiped from the firmware upgrade? Thanks.3.2KViews0likes2CommentsNeed instructions to update FVS318Gv2 firmware beyond 4.3.3.6
Hi. I'm looking for clear ("for laymen") instructions to upgrade my FVS318Gv2 firmware past the v4.3.3-6 update which blocks subsequent upgrades through the GUI. A firewall without bug fixes is like a door without lock - pointless. For those who don't know, the v4.3.3-6 update of the FVS318Gv2 had apparently a bug which somehow disabled further firmware upgrading through the GUI: Once this firmware installed, the firewall errors out after a couple seconds on any subsequent upgrade attempt. Meaning that we need to somehow force-feed the next version (4.3.3.8 or later) into the firewall so upgrades resume working. How can we do this? It's a problem Netgear created, and I expect Netgear to help us solve it. So, what are my options? I definitely don't have the time to go through the "have you tried to switch it off and back on again" routine with some helpdesk drone in Pakistan, and apparently that's the only support option offered. For $50, too... Is there another support option I missed? E-mail would be great. What other means are there to fix this problem? Yes, I did find a thread mentioning using telnet and TFTP servers, but I also read there is a danger of bricking my firewall, and that Netgear doesn't condone accessing the firewall using telnet. So, besides the technical difficulty, it's also dangerous... Can somebody please tell me how high are the chances of bricking our firewall, and if it happens, what would be my options (besides rushing out to buy a new one - of a different brand)? Anyway, I would need more explicit instructions please. Specifically, where do I find a "TFTP server" software (which won't wreck my business computers!)? I can manage a telnet session, but that's about all. Thanks for your time.Solved15KViews1like14Comments