Active Armor Subscription not Showing Up on Nighthawk app or CAX80 Admin Page

[dougdj]

Have active subscription for Netgear Armor (shows up as 'active' on my.netgear.com and on armor.netgear .com)...but when I pull up Nighthawk app (iPhone) or admin/web page for the router itself...Armor shows as 'not activated'. Anyone have insight into what might be happening ?

[FURRYe38]

https://community.netgear.com/t5/NETGEAR-Armor/Armor-Help-and-Information/td-p/2211063/jump-to/first...