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sigswi's avatar
sigswi
Aspirant
Mar 15, 2017

1 router 2 satellites from different kits!

Hi

 

Sometime ago (before purchasing) i opened this topic, asking whether it would be possible to purchase 2 orbi kits in order to use the 2 satellites with 1 router. the response was positive

https://community.netgear.com/t5/Orbi/2-orbi-kits/m-p/1223285#M3970

 

I have actually gone ahead and purchased the two kits (not happy with having to do this at all but i felt i had no choice where i live the google alternative is not available and neither are the satellites) . However,  i don't seem to be able to synch the satellite from the second kit to the router of the first kit.

 

The router and its own satellite synch perfectly (blue light). The satellite from the second kit does not synch with the router of the first kit, no matter where i place it. I tried switching locations of the satellites and nothing changes, i can get a blue light on the satellite that came with the router in both locations, but the other satellite is always solid magenta) 

 

 

Can you help me with this. How do i synch the satellite coming from the secon kit to my router?

 

thanks

 

 

 

 

 

 

13 Replies

  •  

    The devices come with a pre-loaded backhaul password that's the same on the router and satellite.  Devices from two different kits will not sync.

     

    You should be able to sync them using the Sync buttons on the router and satellite.  Did you try that?

     

    • sigswi's avatar
      sigswi
      Aspirant

      yes, i pressed the synch button on the router, then ran downstairs and pressed the synch button on the satellite, if that's what you mean?

       

      All of this after having reset to factory settings all units and before re-doing the remaining part of the set up .

       

      didn't work. still magenta. what i am doing wrong?

      • PhoenixV's avatar
        PhoenixV
        Apprentice

        Hi,

         

        I have the same situation....

         

        Install one Orbi "kit" and get it up and running so that you have the Base and the Satellite pair operating properly. I then use the ORBI app on the iPhone and select "Add Sattelite" option - go through the workflow and the third sattelite from the second kit is recognized and the settings are automatically downloaded and updated by the router from the first kit. Took me all of 2 minutes! (I'd assume that the same can be done through the web interface as well but I have not done that).

  • Amitrele, you are such a tease !

    Coming internationally soon.....

    Please have a word with Mr Netgear and tell him we really need a date to aim for.

    Please !