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Forum Discussion
400 Bad request after update 2.3.5.32
Why do I always run into some error when I update firmware on these devices? I went through hair ripping frustration last time with no internet connection, solving the solution with a manual update. I updated and now I can't access my router setup. I keep getting "400 bad request" when trying to access through orbilogin.net. I tried the app, and seems I can't even login as it's not recognizing my username and password.
26 Replies
Try a factory reset and setup from scratch.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settingsHello Fury, I believe you have helped me in the past. I am running into more issues since my firmware update. Please assist me as I am working and going to school from home now, and I need access to the internet. I have an RBR40 and an RBS40. Recently, I updated the firmware to 2.3.5.35 on both devices. Previously, Ive had no issue with dropped connection or anything. Ever since this update, I have reset both devices, manually pushed the firmware update after downloading the files from netgear. The devices are continually dropping connection, but will reconnect after 5 minutes. Sometimes, the lights on the devices are blinking white as if they restarted randomly, and sometimes they don't blink at all but I have no connection, I have to restart each device and when they reboot I have connection again. I've dealt with my ISP and determined that they are not the issue.
Everytime I update my firmware, I run into issues with these devices. Please assist me in getting this fixed. When these are working, they are great. But when you guys push out an update it gives me hell.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Do you have Circle or Armor enabled on the RBR?
v35 version as applied from the RBRs web page seen there? I don't see v35 FW being available on NGs download site. Hmmmm
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
daDozer wrote:Why do I always run into some error when I update firmware on these devices? I went through hair ripping frustration last time with no internet connection, solving the solution with a manual update. I updated and now I can't access my router setup. I keep getting "400 bad request" when trying to access through orbilogin.net. I tried the app, and seems I can't even login as it's not recognizing my username and password.
Why did you update?
- Why? Because I got an email from netgear saying there was a security update I needed to run.
daDozer wrote:
Why? Because I got an email from netgear saying there was a security update I needed to run.Not clear on why they send those out. You didn't have to update.
However, the only firmware updates you NEED are those that NG pushes automatically.
You may need to revert back to your previous version.
