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nzgroovejet's avatar
nzgroovejet
Follower
Jun 30, 2019

404 not found error

When my phone is connected to my Orbi router (RBR20), some links I click on give me the 404 Not Found error.  Any ideas?  Firmware appears to be up to date (v2.3.5.26) Thanks

8 Replies

  • What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Try a factory reset and setup from scratch...


  • nzgroovejet wrote:

    When my phone is connected to my Orbi router (RBR20), some links I click on give me the 404 Not Found error. 

     


    Some link? So others work?

     

    You say "my phone", what about other devices?

    • Fl1ntstone's avatar
      Fl1ntstone
      Apprentice

      Hi,

       

      This is usually the reason of why you get 404 error:

       

      The HTTP 404 Not Found Error means that the webpage you were trying to reach could not be found on the server. It is a Client-side Error which means that either the page has been removed or moved and the URL was not changed accordingly, or that you typed in the URL incorrectly.

       

      CheerZ

       

      • joseda's avatar
        joseda
        Initiate

        this answer is not correct. When I switch to a different network that doesnt uses the orbi router, i do not get the error

         

  • Any progress on this? 


    nzgroovejet wrote:

    When my phone is connected to my Orbi router (RBR20), some links I click on give me the 404 Not Found error.  Any ideas?  Firmware appears to be up to date (v2.3.5.26) Thanks