Hi, I am using a Vodafone Station with an Orbi20. Lately the wifi performance has dropped from about 200 to 50, whereby I signed up for a 500 line. Please advise if you are experiencing similar issues. Thanks & best regards

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings One User Experience/Configuration:https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

Thanks for your feedback. I am actually on the latest firmware version: V2.7.3.22 It seems to be that devices connect to 5G only if the device is really close (2m) to the Orbi. Otherwise the device will connect to 2.4G. Therefore the measured performance is very limited. I assume that the firmeware update has caused a different behavior as previously. Thanks & best regards

Has a factory reset and setup from scratch been performed? Please give feedback to the other questions...

Yes - no changes and a friend of mine is facing the same issue.

Really doesn't help answer questions that were asked. So try reverting FW versions then.

Bad performance Orbi RBR20 with Unitymedia / Vodafone Station

12 Replies

FURRYe38
Guru - Experienced User
Sep 16, 2021
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
- mainhattan
  Aspirant
  Sep 28, 2021
  Thanks for your feedback.
  
  I am actually on the latest firmware version: V2.7.3.22
  
  It seems to be that devices connect to 5G only if the device is really close (2m) to the Orbi. Otherwise the device will connect to 2.4G. Therefore the measured performance is very limited. I assume that the firmeware update has caused a different behavior as previously.
  
  Thanks & best regards
  - FURRYe38
    Guru - Experienced User
    Sep 28, 2021
    Has a factory reset and setup from scratch been performed?
    
    Please give feedback to the other questions...
- mainhattan
  Aspirant
  Sep 28, 2021
  FURRYe38 wrote:
  What Firmware version is currently loaded?
  V2.7.3.22
  
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
  Vodafone Station
  
  What is the size of your home? Sq Ft?
  130 sqm
  
  What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
  https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
  app. 10 meters each
  
  Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
  no changes
  
  Try disabling the following and see:
  Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
  no changes
  
  One User Experience/Configuration:
  https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
  - FURRYe38
    Guru - Experienced User
    Sep 28, 2021
    So does the ISP Modem have a built in router and wifi already?
    
    Do you have Armor or Circle enabled on the RBR?

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Bad performance Orbi RBR20 with Unitymedia / Vodafone Station