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Forum Discussion
donpearson
Mar 17, 2019Aspirant
Can’t get External IP Address for RBR40 in AP Mode
Orbi rbr40 can't get external ip in access mode due to being behind a proxy.
All it’s showing is network ip.
Anyway I can set it manually?
This is a massive pain in the arse as I can’t login to Netgear in the app.
All it’s showing is network ip.
Anyway I can set it manually?
This is a massive pain in the arse as I can’t login to Netgear in the app.
- I got a response from Netgear, got to simply forward the port 8080
22 Replies
- michaelkenwardGuru - Experienced User
donpearson wrote:
This is a massive pain in the arse as I can’t login to Netgear in the app.Login to Netgear what?
Which app? Orbi?
As both FURRYe38 and dopey1620 explain, in AP mode there won't be an external IP address.
External IP Address for RBR50 in AP Mode - NETGEAR Communities
The way into an AP is usually through its local IP address, unless you are trying to use Remote Access.
- donpearsonAspirantSince I put my Orbi behind a proxy I can’t use remote access but also I can’t login to Netgear in the Orbi app.
Clearly something is getting blocked somewhere but I’m unsure what.- ekhalilMasterWhat error do you see when trying to connect to Orbi from the Orbi app?
if you do a tcp packet capture, you'll note that the orbi intercepts dns requests and responds to www.orbilogin.com with the IP address of the router. Rather than dealing with a proxy server, have you considered trying to set www.orbilogin.com to resolve to your orbi hub IP address and see if that works?
I find it somewhat annoying that the orbi app doesn't let you specify the IP address of the device - what if you have multiple orbi devices on the network?
I'm not entirely sure I understand your configuration though. What's behind the proxy? The orbi? or the device you're trying to run the app on? Is the application connected to the orbi (or one of it's satellites)?
One thing I've noticed is, using the ethernet backhaul on one of the satellites, the satellite doesn't appear to be capable of intercepting the DNS lookup for www.orbilogin.com and with the wired backhaul - in AP mode, connections through the satellite go directly to your router (the satellite functions as a separate access point) so the app won't work in that scenario. If you're using a wireless backhaul your device has to pass through the orbi hub, which handles the DNS interception. The workaround I have is I have the ethernet backhaul satellite wired into one of the orbi's LAN ports which is then connected ot the switch for the rest of the network. So all traffic from devices connected to the orbi hub or it's satellite's pass through the hub.
- donpearsonAspirantI got a response from Netgear, got to simply forward the port 8080
- FURRYe38Guru - Experienced User
Good to hear. Thanks for letting us know. Hope this helps future users.
donpearson wrote:
I got a response from Netgear, got to simply forward the port 8080