NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot update device names/types
My system consists of 1 RBR50 and two RBS50 satellites running in AP mode behind a router with DHCP server.
Ever since I performed the firmware update to 2.3.5.30 (although I'm not 100% sure if it's really related), in some cases and
for some of the connected devices I am not able to change their name/type/icon, not via the web interface nor the phone app.
Did anyone else notice this? Is this a bug in the firmware? Or do I neet to perform a reset of some sort to clean up the mess and start all over again associating MAC/IP numbers with names/types/icons? Any ideas?
24 Replies
What browser are you using? Try IE11 or FireFox or Opera to change the configuration.
Has a factory reset and setup from scratch been performed then try to change the devices configuration using a web browser?
- Yes, correct. I had a reset but the newest firmware is still on. Not sure whether the reset was down to factory settings and then reinstalled the firmware or whether the system just kept the same firmware and just reset the basic settings. Anyhow that's when it started. Anything that's still in cache and kept by the satellites, maybe? I'm using the web interface with Chrome. Also tried with IE. Same result. It's not all of the entries though. Some changed after I entered data 10 times. Others only chance the name and the rest states the same... looks like an internal database issue?
Doing a factory reset only resets the configurat of the RBR and RBS back to factory defaults. Does not change actual FW versions to something else.
Possible a FW and data base issue. Something you might contact NG support about and see if they can help or at least let them know there is a problem here.
One thing to try, i would manually download the FW file for the RBR and usnig a wired PC, load the FW file, factory reset. Setup from scratch. Turn OFF ALL devices accept for the PC. Turn on 1 device and see if the RBR sees the device and see if you can edit the devices info. I would also do a IP address reservation on this device as well, save and apply. Turn the next device. Can you still edit device names?
Care to give v40 a try? Looks like one user said the naming of devices seems fixed for him.
jtcommunity wrote:My system consists of 1 RBR50 and two RBS50 satellites running in AP mode behind a router with DHCP server.
Ever since I performed the firmware update to 2.3.5.30 (although I'm not 100% sure if it's really related), in some cases and
for some of the connected devices I am not able to change their name/type/icon, not via the web interface nor the phone app.
Did anyone else notice this? Is this a bug in the firmware? Or do I neet to perform a reset of some sort to clean up the mess and start all over again associating MAC/IP numbers with names/types/icons? Any ideas?
No hurry. I'll wait for the next official update.
jtcommunity wrote:No hurry. I'll wait for the next official update.
Smart decision. Official as in auto push. No more manual updates
I am on firmware version V1.4.1.42_1.3.4 and upgraded from .30. This exact problem showed up after the upgrade.
So apparently Netgear has STILL not been able to fix this problem.
Pathetic. Looking at other router manufacturers now.
Um, your way behind on FW. v2.5.1.8 has solved the device naming issue. Please manually download it and apply to your RBS first then RBR lastly. Factory reset the system and setup from scratch. Then name your devices. It works.
kalyson wrote:I am on firmware version V1.4.1.42_1.3.4 and upgraded from .30. This exact problem showed up after the upgrade.
So apparently Netgear has STILL not been able to fix this problem.
Pathetic. Looking at other router manufacturers now.
