NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cant connect Orbi Sat to Orbi Router while in AP mode on AT&T Fiber
Im using my Orbi RBR40 Router in AP mode for AT&T Fiber. Every wireless device is connecting to the Router, none on the Satellites.
Router Firmware Version V2.3.5.30
Satellites Firmware Version V2.3.0.28
Im aware the satellites need to be updated, how can I update them in AP mode? I've tried using ethernet to connect, but still showing "waiting for connection" on orbilogin.com. I can download the updates, but no way to get to the satellites.
If I switch back to Router Mode, Im sure the router will see the satellites, but will I lose the ATT connection?
I couldnt get the Sats to sync to the Router, so I again reset the Router/all Sats to Factory defaults, rebooted and plugged Ethernet direct to Router, while leaving it also connected to the ATT modem. The web startup detected the AT modem and said I could continue in Router mode..... so, I went on with it, reset to my previous password, relocated all of the satellites, and it all looks to be working properly.
I uninstalled all devices from the Orbi app as well, it detected them and its working as well.
I still have 17 out of 18 devices connected to the router, only one shows to be connected to one of the satellites. Not sure how to "tell it" which devices. The router is in a closet behind a fireplace, in another room, and satellites are in further points around the house. Yet almost all still point to the router.
Looks like it is solved, I appreciate the efforts this afternoon! Thanks!
26 Replies
Have the RBS FW files on a wired PC. Connect a wired PC directly to the back of the RBS. Factory reset the RBS with a press of the reset button for 15 seconds. Wait about 4-5 minutes. You should be able to open a web browser and navigate to 192.168.1.250 and the RBS web page should be seen. adming and PW is password. Send the FW file directly to the RBS.
I recommend factory reseting the RBR and RBS and setup from scratch. You should be able to configure AP mode on the RBR. First, then add the RBS lastly. I would turn OFF the RBS while you configure the RBR for AP mode. Once done, then add the RBS.
How is the RBR connected to the isp modem/router? Directly to the back or thru a LAN switch?
HoustonRider wrote:Im using my Orbi RBR40 Router in AP mode for AT&T Fiber. Every wireless device is connecting to the Router, none on the Satellites.
Router Firmware Version V2.3.5.30
Satellites Firmware Version V2.3.0.28
Im aware the satellites need to be updated, how can I update them in AP mode? I've tried using ethernet to connect, but still showing "waiting for connection" on orbilogin.com. I can download the updates, but no way to get to the satellites.
If I switch back to Router Mode, Im sure the router will see the satellites, but will I lose the ATT connection?
Thanks, I will try that. Im on a Macbook Pro, so I will have to get an Ethernet Adapter. :smileysad:
When I log in to the reset satellite, Im not on orbilogin, how do I upload the new FW? Is the interface the same?
The RBR is connected directly via ethernet.
Once in the RBS web page, there is a Firmware Update section in the UI.
HoustonRider wrote:Im aware the satellites need to be updated, how can I update them in AP mode? I've tried using ethernet to connect, but still showing "waiting for connection" on orbilogin.com. I can download the updates, but no way to get to the satellites.
I believe the issue is using "orbilogin.com" in the web browser with an ethernet connection. Ordinarily, the Orbi router translates "orbilogin.com" to the IP address of the Orbi router. When in AP mode, my understanding is that the Orbi continues to do this for WiFi devices, but does not do so for ethernet connected devices. Can you please try this:
- Use a web browser on a WiFi device (smartphone, whatever) and connect to "orbilogin.com".
- Open the attached devices page and write down the IP address of the Orbi satellite you wish to update.
- Connect to the satellite IP address using your ethernet connected device: http://<ip of satellite>.
- Use the "Firmware Update" choice on the satellite Home Page.
Or.... I have memories of things that are not correct. (sigh)
That would work if his RBS were connected to the RBR. There not currently. Once he get them manually updated by directly connecting to them, then they should be all on the same page.
CrimpOn wrote:
HoustonRider wrote:Im aware the satellites need to be updated, how can I update them in AP mode? I've tried using ethernet to connect, but still showing "waiting for connection" on orbilogin.com. I can download the updates, but no way to get to the satellites.
I believe the issue is using "orbilogin.com" in the web browser with an ethernet connection. Ordinarily, the Orbi router translates "orbilogin.com" to the IP address of the Orbi router. When in AP mode, my understanding is that the Orbi continues to do this for WiFi devices, but does not do so for ethernet connected devices. Can you please try this:
- Use a web browser on a WiFi device (smartphone, whatever) and connect to "orbilogin.com".
- Open the attached devices page and write down the IP address of the Orbi satellite you wish to update.
- Connect to the satellite IP address using your ethernet connected device: http://<ip of satellite>.
- Use the "Firmware Update" choice on the satellite Home Page.
Or.... I have memories of things that are not correct. (sigh)
FURRYe38 wrote:That would work if his RBS were connected to the RBR. There not currently. Once he get them manually updated by directly connecting to them, then they should be all on the same page.
Sorry, I read the message to say "devices are not connecting to the satellite". I agree that if the Attached Devices page does not show the satellite, then it is not connected. I thought the issue was he could not get to the Orbi by entering "orbilogin.com". My Bad.
- This worked. I logged in via my Mac and jotted down all the IP addresses, then directed browser to each. Looks like Im in now. Hopefully updating works.
Thanks!There ya go. After manually sending the file. Let it process. Reset the RBS after wards by pressing the reset button for 15 seconds, then go to readd. I'd to one at a time.
HoustonRider wrote:
This worked. I logged in via my Mac and jotted down all the IP addresses, then directed browser to each. Looks like Im in now. Hopefully updating works.
Thanks!
