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Forum Discussion

tcander's avatar
tcander
Aspirant
Apr 14, 2018

Can't get Orbi to work with Circle

I have Android 8.1.0 and I can't get Orbi to work with Circle.  I open Circle app and click "Get Started".  It says make sure you are connected to your router, which I am.  So I click Next.  Then it ...
Circle
Orbi
rbk50
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 14, 2018

What FW version are you using?

Try setting up Circle on the router first with a PC and a web browser connected to the routers web page.

  • tcander's avatar
    tcander
    Aspirant
    Apr 14, 2018

    My firmware version is:

    V2.0.1.4

    model rbk50

     

    I do not see any way of setting up circle via the web interface.

    how do I do it that way?

     

     

    • raven_au's avatar
      raven_au
      Virtuoso
      Apr 15, 2018
      tcander wrote:

      My firmware version is:

      V2.0.1.4

      model rbk50

       

      I do not see any way of setting up circle via the web interface.

      how do I do it that way?

       

       

      I believe Circle is implemented in the recent Orbi 2.1 updates, it wasn't yet included in 2.0.

      • tcander's avatar
        tcander
        Aspirant
        Apr 15, 2018

        That is odd.  I guess there is a newer update on the website.  But I have refreshed the updates via my router's web console and it said there were no new updates:

        RouterRBR50RBR50V2.0.1.4No new firmware version available.
        SatelliteRBS50RBS50V2.0.1.4No new firmware version available.

         

        I guess I have to manually update it?