NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Schultz_'s avatar
Schultz_
Aspirant
Jul 18, 2020

Cant register Orbi router

So my wife and I bought a house and the previous owner gave us his Orbi Wifi router and all the wifi extenders. However its already registered so how do I go about unregistering it. I have internet and everything but i cant change the password etc. please help :D

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Wire connect a PC to the router and factory reset the router using the back push pin button for 15 seconds then release. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard at 192.168.1.1. TBe sure to write down all important information for safe keeping later on.

     

    • Schultz_'s avatar
      Schultz_
      Aspirant

      on the back of it it says its an orbi ini router rbr40 I cant tell the firmware on it, we're not fully moved in yet I'm using my wifes macbook so I have no access to ethernet cable. my isp's modem is connected to it tho.

    • Schultz_'s avatar
      Schultz_
      Aspirant

      well I was able to change the log in pw and name of it. but its still registered is there any way i can add to to my acct?

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Schultz_ wrote:

        but its still registered is there any way i can add to to my acct?


        What tells you this?

         

        You don't need to register anything to use a second-hand router. Registering is for support and warranty, which don't apply.

         

        Carry out a factory reset, get the documentation and set it up from scratch.

         

        If you visit the support pages:

        Support | NETGEAR

        you can feed in your model number and find the documentation for your hardware.