NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dmirabelli's avatar
Oct 19, 2020
Solved

Configure Orbi RBR20 on my Orange Fiber in Spain

Hi there,

 

I'm facing issues to configure the Orbi RBR20 in my fiber network. Basically I have a ONT connected to a router and I want to replace the Orange router with the Orbi. Actually I tried the configuration via app and it's asking the internet credentials if I do select the PPPoE option. Calling the Orange ISP I got the password but they told me there is no user they can give me. I did make several tests with no exit. Is there any thinkg should I try via the ethernet cable //192.168.1.1 configuration?  

  • schumaku's avatar
    schumaku
    Oct 19, 2020

    Unsure there is PPPoE in the play...

     

    According to several resources, Orange Spain is plain IP with DHCP on VLAN 832 tagged WAN when it's a direct line. If it is NEBA - this is when Orange doesn't have a direct line to your area - it's VLAN 20 tagged.

4 Replies

  • Through the 192.168.1.1 I try using the advanced Setup Wizard, providing the MAC address of the previous router. After that it takes time to load the internet confit but at the end it always says “Problem Detecting the Internet Connection”.
    • schumaku's avatar
      schumaku
      Guru

      Unsure there is PPPoE in the play...

       

      According to several resources, Orange Spain is plain IP with DHCP on VLAN 832 tagged WAN when it's a direct line. If it is NEBA - this is when Orange doesn't have a direct line to your area - it's VLAN 20 tagged.

      • Dmirabelli's avatar
        Dmirabelli
        Tutor

         

        Hi schumakuand thank you for your reply!

        Actually I thinkg I don't have plain IP, most likely it's a NEBA as you said. Having said that, should I change the 832 VLAN for a 20 VLAN config? Same priority in this case?