Model RBK53 Orbi Router with 2 satellites, Firmware V2.1.4.16 with a computer running Windows 10. I have a RBK53 Orbi router. I have a new device which I need to connect to the router. The new device will only concect on 2.4GHz band. To connect the device I need to disable the 5GHz band. How can I temporaley disable and then reconncet the 5 GHz band.

lgrip wrote: The manuel explicitly states that on dual band routers the 5 GHz band must be disabled and enable the 2.4 GHZ band only. Have you tried setting it up without doing that? As you present it, the manual seems to suggest that you should turn off 5 GHz permanently. That is nuts. It does not make sense even to temporarily disable 5 GHz. As I said before, if the Ambient Weather WS-0262A works on 2.4GHz, it will not even see the 5 GHz lgrip wrote: I have reviewed the manuel for the router and do not find any way that only the 5 GHz band can disabled. Orbi routers seems have the same features, they certainly share a manual. On the RBR40 you can disable the 5GHz SSID broadcast: >>Advanced >> Advanced Setup >> Wireless Settings. I have no idea if this will achieve this strange result.

lgrip wrote: But, I have attempted to connect the Ambient Weather and it will not connect. The Orbi is doing what it is supposed to do. As FURRYe38 suggests, your problem is with the Ambient Weather device. Talk to the people who made it. Ambient Weather is incompetent if it insists that people disable 5 GHz. I have never seen that sort of requirement mentioned here before. That is not how the world works. Ambient's kit should fit in with the rest of the universe. lgrip wrote: I wish that Netgear Inc. would respond and help with this issue... This is not the official support channel for Netgear. It is a user-to-user forum. I wonder if you are barking up the wrong tree. I visited the Ambient site and found this: Cannot connect to 2.4 GHz band and unable to turn 5 GHz band off. | Ambient Weather Help Center It says nothing about disabling 5 GHz.

There is a manual for the Orbi WiFi System somewhere at the end of this link: >>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<< lgrip wrote: The new device will only concect on 2.4GHz band. To connect the device I need to disable the 5GHz band. How can I temporaley disable and then reconncet the 5 GHz band. There should be no need to disable 5 GHz to get something to connect to the 2.4 GHz. If the device can't see 5 GHz, it won't try to connect. Then again, it might help if you said what that "new device" is and why you think you need to disable 5 GHz. PS For the benefit of anyone else trying ti help, there is an error in the subject, RBR53 should be RBK53, as it says in the text.

I haven’t found a way to turn off the 5ghz but one work around is to login to Orbi and change the transit power of 5ghz down to 25% while you setup new device.

The device which I am attempting to connect is an Ambient Weather WS-0262A WiFi Wireless Therm-Hygrometer. The manuel explicitly states that on dual band routers the 5 GHz band must be disabled and enable the 2.4 GHZ band only. I have reviewed the manuel for the router and do not find any way that only the 5 GHz band can disabled. I am stilll looking for a way to disable 5GHz on the RBK53 Orbi Router

Disable 5 GHz Oribi RBR53 | NETGEAR Communities

11 Replies

michaelkenward
Guru - Experienced User
Sep 22, 2018

There is a manual for the Orbi WiFi System somewhere at the end of this link:

>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<

lgrip wrote:

The new device will only concect on 2.4GHz band. To connect the device I need to disable the 5GHz band. How can I temporaley disable and then reconncet the 5 GHz band.

There should be no need to disable 5 GHz to get something to connect to the 2.4 GHz. If the device can't see 5 GHz, it won't try to connect.

Then again, it might help if you said what that "new device" is and why you think you need to disable 5 GHz.

PS For the benefit of anyone else trying ti help, there is an error in the subject, RBR53 should be RBK53, as it says in the text.
- ARF
  Aspirant
  Sep 22, 2018
  I haven’t found a way to turn off the 5ghz but one work around is to login to Orbi and change the transit power of 5ghz down to 25% while you setup new device.
lgrip
Aspirant
Sep 22, 2018
The device which I am attempting to connect is an Ambient Weather WS-0262A WiFi Wireless Therm-Hygrometer. The manuel explicitly states that on dual band routers the 5 GHz band must be disabled and enable the 2.4 GHZ band only. I have reviewed the manuel for the router and do not find any way that only the 5 GHz band can disabled. I am stilll looking for a way to disable 5GHz on the RBK53 Orbi Router
- michaelkenward
  Guru - Experienced User
  Sep 23, 2018
  lgrip wrote:
  
  The manuel explicitly states that on dual band routers the 5 GHz band must be disabled and enable the 2.4 GHZ band only.
  
  Have you tried setting it up without doing that?
  
  As you present it, the manual seems to suggest that you should turn off 5 GHz permanently. That is nuts. It does not make sense even to temporarily disable 5 GHz.
  
  As I said before, if the Ambient Weather WS-0262A works on 2.4GHz, it will not even see the 5 GHz
  
  lgrip wrote:
  
  I have reviewed the manuel for the router and do not find any way that only the 5 GHz band can disabled.
  
  Orbi routers seems have the same features, they certainly share a manual. On the RBR40 you can disable the 5GHz SSID broadcast:
  
  >>Advanced >> Advanced Setup >> Wireless Settings.
  
  I have no idea if this will achieve this strange result.
  - lgrip
    Aspirant
    Sep 24, 2018
    I understand that the Ambient Weather should connect to 2.4 GHz and not see the 5 GHz. But, I have attempted to connect the Ambient Weather and it will not connect. I have Disabled 5 GHz SSID broadcast, and reduced the power of the 5GHz to 25%. The Ambient weather will still not connect. I wish that Netgear Inc. would respond and help with this issue, How to Temporally Disable the 5GHz .

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Disable 5 GHz Oribi RBR53