Does doing a hard reset on the router wipe the firmware upgrades I have already done?

Question

So I have forgotten my admin password to my RBR50, and my answers to the security questions aren't working. I have it written down, but is far away in another country. What I'm left with is doing a hard reset to my router.

However, a couple months ago, I upgraded the firmware to the router.....I was at least 10 versions behind. I had to do some lengthy manual processes to get my router up to speed, before I could use the 'upgrade now' feature.

Furthermore, the only reason I want to get in to my router right now is to upgrade to the latest firmware.

My question is, if I do a hard reset/factory reset, do I lose all the firmware updates I have already done? If so, I would likely just keep it as is for now.

Thank you in advance!

tomschmidt · Answer

A factory reset of the router will keep the same version of firmware.&nbsp; All customization&nbsp; of settings will be lost with the reset. So hopefully you saved the configuration or screenshots of setting screens so that you can restore your settings.

michaelkenward · Answer

Retired_Member&nbsp;wrote:

for what its worth....i try and stay away from so-called factory resets.

Good advice. Resets are for when you have tried everything else.
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It is a common suggestion when wifi breaks.
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But you can always save the settings before you do it and then roll back if the&nbsp;reset does not fix problems.

Retired_Member · Answer

oiyq2&nbsp;wrote:&nbsp;My question is,&nbsp; if I do a hard reset/factory reset,&nbsp; do I lose all the firmware updates I have already done?&nbsp; If so, I would likely just keep it as is for now.&nbsp;Thank you in advance!&nbsp;My guess...(ouch)...is that IF you do a factory reset, as the name implies, your Orbi will be set back to the way it was coming out of the box.&nbsp; The firmware will be whatever version it was shipped with.&nbsp; From that point NG may push a 'critical' FW update or it may do nothing only to give you the option of performing a manual FW update IF you choose.&nbsp;IF you feel your only option is to do a factory reset, then my recommendation would be to let the Orbi/NG do its thing.&nbsp; Wait and see how it performs.&nbsp; I would NOT going looking for further updates especially then IF the system is working.

Retired_Member · Answer

tomschmidt&nbsp;wrote:A factory reset of the router will keep the same version of firmware.&nbsp;&nbsp;&nbsp;&nbsp;Perhaps....but then I would doubt the naming "Factory Reset"&nbsp;&nbsp;https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings&nbsp;&nbsp;For the OP:&nbsp; If you do perform the 'Factory' reset let us know how the firmware made out&nbsp;

michaelkenward · Answer

Retired_Member&nbsp;wrote:
oiyq2&nbsp;wrote:
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My question is,&nbsp; if I do a hard reset/factory reset,&nbsp; do I lose all the firmware updates I have already done?&nbsp; If so, I would likely just keep it as is for now.
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Thank you in advance!
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My guess...(ouch)...is that IF you do a factory reset, as the name implies, your Orbi will be set back to the way it was coming out of the box.&nbsp;

No. Big time.
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Read the manuals and you will see that it means that all of the default settings go back to their Factory default settings or factory configuration.
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There really isn't any such thing as "factory settings" when it comes to the firmware version. As boxes come off the&nbsp;production line they emerge with the current firmware. By the time the thing reaches the customer there may have been several new versions.
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Stuff like the RBR50 has been around for some time. It will have left the factory with various versions of the firmware.

Forum Discussion

Does doing a hard reset on the router wipe the firmware upgrades I have already done?

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