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Forum Discussion
Dropped packets on RBR40
I have tried taking all satelites offline, changing the settings to Disable MIMO, Daisy Chain and Fast Roaming and IPv6. I've also tried firmware versions 2.0.0.56 and 2.1.4.10
Packets are regularly delayed by > 2 seconds or time out entirely.
I have my device in AP mode, connected via lan to my fios quantum gateway, with all of the wifi networks turned off on the the verizon router.
9 Replies
What are you pings if you connect your test PC to the gateway?
What are the results if you ping the Orbi router in AP mode?
Ensure your using good quality LAN cables. CAT6 recommended.
After updating FW, try a factory reset of the router and set up from scratch then run your ping tests...
zafkir wrote:
I have tried taking all satelites offline, changing the settings to Disable MIMO, Daisy Chain and Fast Roaming and IPv6. I've also tried firmware versions 2.0.0.56 and 2.1.4.10
Packets are regularly delayed by > 2 seconds or time out entirely.
I have my device in AP mode, connected via lan to my fios quantum gateway, with all of the wifi networks turned off on the the verizon router.
Well… that picture does not provide a lot of information. What about the ping summary. Randomly dropped packets are not uncommon on the internet. In fact tcp has been designed to cope with exactly that.
Instead of trying to ping something outside your network, better try pinging some reliable host on your internal network, best doing it via a wired connection. Then move to a wireless connection and you will start seeing packet loss, since WiFi is inherently unreliable.
The next approriate "target" would be the edge router of your ISP. Since your Orbi runs in AP mode, you maybe able to lookup the default gateway of your internet router and try to ping that gateway, as it is the last host before your packets are entering the internet…
fair... here is one where i'm pinging my orbi router which should be the fastest (ping results are almost identical when i ping the verizon router). Several packets are in the 2900 range, which if i'm playing a game like overwatch is unacceptable. With my stock verizon router i wasn't getting any times over ~100ms which was working fine and i never had response times hitting that number. If this is to be expected with this system, then that's unacceptable for me, and i'll return it (not trying to be snarky, just honest)
Another post on this forum describes how to create different 2.4ghz and 5ghz SSIDs. When i do this, I get no packet loss or latency over 100ms when connected to either ssid. I'd rather not do this, as it eliminates some of the features and isn't officially supported. Does this help troubleshoot or illustrate my issues?
