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Drops network every 30 seconds for 5 seconds
My Orbi is dropping network connectivity for 5 seconds just about every 30 seconds. It's not exactly 30 seconds, but it does occur very regularly, definitely every minute.
I'm on version 2.1.2.18. I unpowered the satellite to see if that was it, but that didn't help.
I captured ping statistics over a day (pinging a host on the same network over WiFi every second) so you can see the connectivity (timeout was set at 5 seconds, so all dropped connectivity shows as a latency peak to 5000 milliseconds).
How do I fix this? I thought this was supposed to be a good piece of kit.
Graph of my network interruptions over 1 day
Downgrading to V2.0.1.4 fixed it for me.
13 Replies
Here's an interesting bit of info:
I found somewhere on the forum that you can go to a special url, http://<ip-of-router>/debug.htm, and from there I found I can ENABLE TELNET ACCESS!
After logging in on the box, I noticed a process called something like "miniupnpd" (or similar, it's hard to check now) eating a lot of CPU. After killing it, I still see occasional lag spikes of 100-200ms, but the drops are gone!
Okay so killing miniupnpd doesn't fix it. The hangups occasionally still happen, but less frequently (once every hour or so).
Dropping packets/high latencies seem to be accompanied by high CPU usage on the Orbi.
Given your discovery, do you have UPnP enabled or disabled in the Web UI? Advanced Setup. Causes issues for many people.