Google Home and Chromecast

Question

So I got the super orbi crashing and rebooting on the router and satellites.

I seemed to have narrowed it down to when working with Google Home. When ever I try to stream something it would prompt an orbi reboot and I would loose wifi for 1-2 min while it boots back up. Sometimes, after the reboot, google home will work fine other times I'll get the message "hmm.. something is wrong try again in a few seconds" which usually prompts me to restart the home itself via unplugging.

Just recently (after upgrade to 2.0.0.74) I also noticed that my dropcams have been randomly dissconnecting. That prompted me to check [ipaddress]/debug.htm and I noticed that all my routers and satellites have been randomly restarting (via the uptime counter).

Upgrading to 2.1.1.12 still results in crashs and I also notice that I also have the CPU utilization 70%+ as well.

Halp?

DarrenM · Answer

Hello GloryUprising

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Have you tried a factory reset of orbi since updating the firmware?

&nbsp;

DarrenM

GloryUprising · Answer

Yes.&nbsp;Factory restarted via webinterface and pin hole in back.&nbsp;Also telneted and cleared NVRAM as well.&nbsp;&nbsp;&nbsp;Still rebooting.

mccx · Answer

Any useful suggestion/fix other than factory resets?&nbsp;

DarrenM · Answer

I suggest you contact support and work with them on the orbi rebooting issues they will be able to replace the unit if needed.

&nbsp;

http://www.netgear.com/support/contact.aspx

&nbsp;

DarrenM

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Google Home and Chromecast

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