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Forum Discussion
Hardwired download speed slow through Orbi, fast to computer
Hi all,
I have a new Orbi AC3000 (RBR50) and i'm finding that the wired download speeds are slow. I have gigabit FIOS.
- Hardwire FIOS ONT directly to 2018 Mac mini using two cat5E cables coupled together: 880/935mbps using speedtest.net. All is good.
- Hardwire FIOS ONT directly to Orbi using single cat5E cable: 560/925mbps using the built-in speedtest tool. Upload good, download slow.
If i log into the Orbi, advanced, admin, router status, and check the internet port settings, it shows the WAN port as a 1000M/Full so i assume the gigabit link is ok?
I figure maybe the Orbi speedtest tool is slow, but even if i connect a computer to the Orbi Satallite via ethernet cable, i get like 560/700 through the backhaul using speedtest.net on the computer. So i again see a fast upload, but the same "limited" download speed.
Any ideas? Thanks!
25 Replies
Also, i just tried connecting my laptop directly to the Orbi using an ethernet cable and ran speedtest.net. The results were like 475/475. I used the laptop's gigabit dock so it should be fast, but its sort of old so who knows. I did confirm a 1000M/full link in the Orbi admin panel. I should prob go test it directly to the FIOS ONT to see how fast it can go.
Hi there,
There seems to be an issue with Orbi handling 1Gbps connections. Netgear support are aware and are supposed to be escalating.
Modem/ONT Combo Units:
Couple of options,
1. Configure the modem/ONT for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem/ONT, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem leaving it in router mode and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI suggest trying option #3 first...
To clarify, the FIOS ONT is not a wifi router. It's simple a "modem". Fiber goes in/out, RJ45 ethernet goes in/out. No wifi or router.
None of the testing I described above is using wifi.
Try a factory reset on the RBR, setup from scratch with a wired PC. Do not enable QoS, Traffic Meter, Access Controls or IPv6 on the RBR. Set a different SSID name temporarily to prevent any wireless from connecting. Just the wired PC and the RBR. Do speeds improve any at this point?
New FW availalble. I would review this to see if it's something to try:
I updated to the latest firmware and also tried some various MTU settings suggested by support. No luck so far.
Next time i have a minute i'll factory reset the Orbi and run setup with a computer instead of using the app.
