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Forum Discussion

todddel68's avatar
Jul 06, 2019
Solved

How do I change the Orbi satellites's password?

During initial setup I set a password that I now want to change. I can do that for the Router in the web interface settings but the satellite will still keep the 'old' password. No syncing withe the router nor a dedicated tab in the satellite's browser interface. 

Please provide a 'change password' option in the satellite's interface or make it sync properly with the router.

  • Try to remove the RBS from the RBR systems UI. Then factory reset the RBS then re-add it using the sync buttons on the RBR and RBS. The re-add should sync the PW to the RBS for whats set on the RBR. 


    todddel68 wrote:

    I have the same setup and it doesn't sync the admin password. I had the satellite reset and synced again but it didn't do anything. Changing the pw on the router is never synced onto the sat. This seems to be a common problem judging by the threads here which for some reason I cannot reply to as a new user. Some have it, some don't.


     

11 Replies

  • Which Orbi model is this, and which password?  My RBR50 and RBS50 sync the passwords automatically (i.e. the WiFi login password and the Orbi administrative password).  There is no password option on the satellite because the router controls both.

     

    If the satellite is "stuck", I would do a factory reset on the satellite and resync it to the router.

    • todddel68's avatar
      todddel68
      Tutor

      I have the same setup and it doesn't sync the admin password. I had the satellite reset and synced again but it didn't do anything. Changing the pw on the router is never synced onto the sat. This seems to be a common problem judging by the threads here which for some reason I cannot reply to as a new user. Some have it, some don't.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Try to remove the RBS from the RBR systems UI. Then factory reset the RBS then re-add it using the sync buttons on the RBR and RBS. The re-add should sync the PW to the RBS for whats set on the RBR. 


        todddel68 wrote:

        I have the same setup and it doesn't sync the admin password. I had the satellite reset and synced again but it didn't do anything. Changing the pw on the router is never synced onto the sat. This seems to be a common problem judging by the threads here which for some reason I cannot reply to as a new user. Some have it, some don't.


         

  • I had a similar problem signing into the Orbi Satellites after changing my password on the Orbi Router.  In my case, the initial satellite login always failed (I think it was a 404 message).  But if I just did a browser refresh,, I was then logged in.

     

    I have lived with this situation for awhile but it has now been resolved after I updated the firmware to version V2.3.5.30.  FYI, I did the automatic "Update All" method, not the manual update.

    • FURRYe38's avatar
      FURRYe38
      Guru

      Enjoy. :smileywink:


      FightingFurball wrote:

      I had a similar problem signing into the Orbi Satellites after changing my password on the Orbi Router.  In my case, the initial satellite login always failed (I think it was a 404 message).  But if I just did a browser refresh,, I was then logged in.

       

      I have lived with this situation for awhile but it has now been resolved after I updated the firmware to version V2.3.5.30.  FYI, I did the automatic "Update All" method, not the manual update.