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Immense troubles to get Sonos working on Orbi RBK50 3 node system
When I started this journey I just used my cable-modem router and Sonos worked great. Since then my network has got more and more populated and advanced. I am running 2 Zigbee networks at Zigbee channels 20 (SmartThings) and 24 (Hue). So I set Orbi wireless channels to the lowest, channel 1. Today Sonos started and stopped within a minute again. As you know this could also be due to neighbors wifi networks. I tried changing it to Channel 2 and it did not help.
Not sure what to do now, any help appreciated, but what about changing to a Nightgear?
Maybe Sonos and mesh is not a good mix? Google Wifi did also not work. My problem is that I do not know what is causing Sonos to drop. There are 3 possibilities:
1. Zigbee network
2. Mesh system with its many wifi networks
3. Nighbor networks
15 Replies
I have a similar setup - Orbi RBR50, SmartThings, Hue and Sonos and all works fine with each other.
What firmware are you running? I am running the 2.5.1.8 firmware. Not sure what other hints I can give you.
My 2.4Ghz channel is set to 1, 5Ghz set to 36.In advanced wireless options, I have implicit beam forming on, MU-MIMO on and Fast Roaming off. Daisy chain topology is off.
All my Sonos speakers have static ip addresses assigned as does my Satellite.
Hope some of that info is helpful and you get it all working!
clammerds wrote:I have a similar setup - Orbi RBR50, SmartThings, Hue and Sonos and all works fine with each other.
What firmware are you running? I am running the 2.5.1.8 firmware. Not sure what other hints I can give you.
My 2.4Ghz channel is set to 1, 5Ghz set to 36.In advanced wireless options, I have implicit beam forming on, MU-MIMO on and Fast Roaming off. Daisy chain topology is off.
All my Sonos speakers have static ip addresses assigned as does my Satellite.
Hope some of that info is helpful and you get it all working!
Thanks. I have the same. Is your ST hub next to any of the Orbi nodes? Do you have neighbors around with strong wifi signals? I will try tweaking the advanced settings. I just tried the Auto-setting, which set my channel to 13, which did not even start Sonos. My six Sonos Speakers are not static, not sue why you did that. What is your Sonos health? Network matrix. If you don´t know how to get it, I can show you.
My ST hub is on a shelf underneath the orbi router so yes, very close.
I have made them static as with a previous firmware at least, it seemed to make it all stable. When I say they're static, I don't mean I've made the speakers themselves static but my DHCP server assigns them the same IP address every time they request one. You can do that in the LAN Setup section in the advanced tab of the router.For info, I have 7 Sonos speakers all in all.
Don't know about how to get Sonos health. If you tell me how, I'll happily look for you.
I use Orbi for my wi-fi. I have had great experiences with Sonos' Twitter support. They are knowledgeable and responsive. You might want to give them a try in resolving the challenges you are facing with your current set up.
It's pretty clear that Zigbee is not likely to be causing any problems with your WiFi on channel 1. https://acuitysupport.zendesk.com/hc/en-us/articles/225413967-Zigbee-Networking-Basics-35-000ft-view-
Sonos makes so many products. It might help to describe which Sonos is having a problem.
Not so sure, I am pretty sure it worked when I turned off the Smartthingshub. Maybe the people getting it to work have more networks points than me? I have to place the ST hub right besides the Orbi Satellite or router.
CrimpOn wrote:It's pretty clear that Zigbee is not likely to be causing any problems with your WiFi on channel 1. https://acuitysupport.zendesk.com/hc/en-us/articles/225413967-Zigbee-Networking-Basics-35-000ft-view-
Sonos makes so many products. It might help to describe which Sonos is having a problem.
CrimpOn wrote:It's pretty clear that Zigbee is not likely to be causing any problems with your WiFi on channel 1. https://acuitysupport.zendesk.com/hc/en-us/articles/225413967-Zigbee-Networking-Basics-35-000ft-view-
Sonos makes so many products. It might help to describe which Sonos is having a problem.
- I have a similar setup to you (same ST hub and hue hub) and also had issues with Sonos however I fixed them all by purchasing a Sonos bridge device and having all Sonos speakers run on their own proprietary mesh system. Since I e done this everything works awesome.
Yes, this is also a solution. I found a similar solution actually. Connect one of the speakers to a LAN and it does the same: forming its own mesh-network.
I actually had the bridge and also bought the Boost. Then I read an article than in general the use of a bridge should only be used if there were few wifi networks around, otherwise it would be interference. So I sold my brand new Boost with a loss and bought the Google Wifi, and here I am, back to start, but one experience richer: Don´t assume things will work straight away and don´t sell too early :-)
- Actually I the battle continues. I have tweeted a lot with Sonos, and in the end they want me to call them to sort this out. I will next week, but to me, this seems to be a faulty Play 5 unit. It reports as Zoneplayer and not Play 5 in Orbi, and as soon as I add it to the room consisting of all the other speakers, it fails after 1-2 songs causing a full stop. I explained this to Sonos, but they want me to call them. Credit to Sonos for identifying this, though, because they advised me to separate the Play 5 pair that contains the faulty speaker. Will be back...
