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Beatle45's avatar
Beatle45
Aspirant
Aug 21, 2018
Solved

Internet Speed RBR 40

My wifi speed at the cable modem is 200mbps. I can only get out of the Orbi 94 Mbps. Is there something I can do to get the speed out of the Orbi? The signal everywhere is pretty good, it is just the speed that needs to be adjusted.

Thank you

  • Update

    I did set up the new router that was sent. In talking with Netgear we did 3. things not sure which of the 3 worked but  I went from 94mbpl to 200mbps

     Here is what we did. Changed chanel on the 5mh to 48, Dumped the app from my IPad, and reinstalled and finally replace the cord between my modem and router. Only problem now is internet drops out from my Macbook, but nothing else. I guess Orbi keeps one thinking.

41 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.

    What is the mfr and model# of the ISP modem?

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Not sure how your getting wifi speeds at the modem since it's a modem only with wired LAN cable connector...Did you mean wired?

     

    Has a power OFF of the isp modem and Orbi then back ON with the ISP Modem after 1 minute, let it sync then power ON the Orbi system?

     

    • Beatle45's avatar
      Beatle45
      Aspirant

      At the cable modem on the provider side it comes in at 200mbps. It is wired from the cable modem to the Orbi sending out the wirless signal at only 94mbps. Even if you hard wired in to a desktop computer the speed is only 94mbps. If you plug indirectly to the modem from the desktop it is 200mbps. Thank you for the help so far.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I would power cycle the ISP modem off for 1 minute along with the router. Power On the modem and let it sync. Power ON the Orbi router and do a factory reset and walk thru the set up wizard and set up from scratch. Only set up wifi. Don't enable QoS speed control, Traffic Meter or Access Controls.

        After the router is setup, do speed test with a browser on the wired PC.

         

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What devices are you using when testing wireless speeds?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Well I tested with a iPhone 6SP iOS 11.4 with my CBK40, same as RBR40 just with cablem modem built in. Saw 200 on the down. 

    Can you download wifi sweet spots on your phone and let us know what speeds your seeing with the iPhone? THis will test the speeds between just the phone and router...

    • Beatle45's avatar
      Beatle45
      Aspirant

      It shows average of 522 Mbps and Ookla says 94 Mbps?

      • kaibab's avatar
        kaibab
        Aspirant

        I am having the same issue with my RBK50...   My hardwire speed is 100Mbps and wifi is around 50Mbps....

         

        Using Wi-Fi Sweetspots : 130 Mbps

        Wifi Ookla: 55Mbps

        Hardwire to Orbi Router. : 85Mbps

        Hardwire to Modem : 100Mbps

         

        Did factory reset/ Latest Firmware/ Satellite is 30ft away.    Customer support said that this is "normal" and if I wanted faster WiFi speeds I should get a 200Mbps connection... Thanks Tech Support.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I would get ahold of one of the forum moderators and ask about an RMA...

     

      • kaibab's avatar
        kaibab
        Aspirant

        If you find a Moderator that can issue a RMA,  Please let me know who one is..

         

        Thanks

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any differences with using the WAN port on the router? 

     

    • kaibab's avatar
      kaibab
      Aspirant

      FURRYe38 wrote:

      Any differences with using the WAN port on the router? 

       


      No difference.   Always about %50 percent of the hard wired speed.   I can hard wire to to the back of the Orbi router and get close to 100Mbps..  I will get back on the phone with Tech Support and see if I can get a RMA.

       

      Thanks for everyones help

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Good Luck. 


        kaibab wrote:

        FURRYe38 wrote:

        Any differences with using the WAN port on the router? 

         


        No difference.   Always about %50 percent of the hard wired speed.   I can hard wire to to the back of the Orbi router and get close to 100Mbps..  I will get back on the phone with Tech Support and see if I can get a RMA.

         

        Thanks for everyones help