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Issue with 2.1.3.4 in AP mode?
Is anyone else running their Orbi in AP mode? I am having an issue where wireless clients are not getting an IP address assigned to them from DHCP server via the Orbi but hardwired clients are.
Cable Modem > Hardware Router (DHCP) > Orbi in AP mode
The Hardware Router and Orbi both have 8 port switches and all wired devices to those switchs work without issue, only wireless clients dont get IP addresses assigned.
I have done a clean install/reset of my Orbi and rebooted all of my infrastructure but nothing is working. I also noticed that DHCP is still showing as on in the Orbi screen.. See screenshot bellow.
Well some Putty and the internet and i have it sorted out. There clearly is an issue somewhere in the new FW. But after some nvram show, grep, and set i over wrote the wrong DCHP values and i now have Wifi.
I think netgear should give the new FW another look before grandma bricks her wireless because they wont know how to use Putty :D.
30 Replies
What FW version are you using?
What is the Mfr and model# of the main host router?
How did you configure the Orbi router? There is a AP Mode selection that you should have selected to change to this mode.
How is the Orbi router connected to the main host router, WAN to LAN or LAN to LAN. Try LAN to LAN ports after you selected AP mode and the Orbi router reboots.
as i stated...
- Xfinity Cable Modem in Bridge mode
- Orbi Fw : 2.1.3.4
- Untangle Network Appliance
- Orbi is in AP mode.
- Orbi is connected WAN to LAN
This configuration has worked for over a year without issue until i upgraded to 2.1.3.4.
What is the model# of the ISP modem?
If the modem is in bridge mode, then you don't need to run the Orbi in AP mode, you need DHCP services at this point and would need to set the Orib in Router mode. If the modem is in bidge mode, then DHCP services would not be needed here at the modem and would be disabled.
Did you factory reset both Orbi router and satellite after updating FW? This should be done.
Try LAN to LAN this time if in AP mode.
What happens if you use the Routers UI to "erase" to factory reset? Set up from scratch then set AP mode?
Possible HW issue or problem with your particular unit.
You might try this, I had to do this once with beta FW, do a factory reset. Disconnect the router from the main host router. Set up and skip the wizard. Go direcly in and load the FW file again, using IE11 or FF. Wired connection please. After it loads, use the routers UI and do the "erase" for reset. Set up and then configure AP mode. Check the WAN and LAN settings. Is DHCP services disabled after you set AP mode?
I have tried it multiple times with 2 different versions fo the FW. I am not going in via Putty/Telnet.. see if i can override the value. More to come.
Sounds like someting on your router isn't working right in this regard. I would make contact with NG support about it. As yours seems to be a first with this bad behavior. RMA might be needed as a suggestion.
Hopefully this is a corner case issue. Haven't seen this with anyone else with this odd after FW update behavior. Possible issue between this Untangle device as the Orbi as well.
Zero to do with untangle. This was purley an issue with the FW install and reset. I was on a prior version of the FW (was a beta) , so clearly something between them didnt mix. Regardless i hope grandmas Orbi doesnt STB when this gets pushed to them.
