When using the app it askes about password all the time. Now it doesnt accept the password anymore, but I have not changed it. Why cant it just work? I've read that I need to use a pc and to some advanced hacking to recover the password. Is there a way to go around all that hazzle? By something else, like Google?

The warning "This site is not private" refers to it being http, rather than encrypted https. It is a generic warning about any web site that is http.

Are you referring to the Orbi app? If so, please post about this in the Orbi app forum:https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-appGood Luck.

I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive. Would be interested to know if this is a known issue, or whether there are any fixes.

Be sure to clear all browser caches and then exit the browser. Then re-open the browser and enter back into the routers web page. Try different browsers to compare. Has a factory reset and setup from scratch been performed since last update?GreyBat wrote:I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive. Would be interested to know if this is a known issue, or whether there are any fixes.

Well, clearing the cache might have helped, but at the cost of losing all sign-in cookies! Seems to me it should not require such draconian measures! And, no: I haven't done a factory reset! And, again, I've been interrupted by the sign-in request while in the middle of typing this reply. So I don't think clearing the cache is the answer.

Keeps asking about admin password

13 Replies

FURRYe38
Guru
Nov 21, 2019
Are you referring to the Orbi app? If so, please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app

Good Luck.
- GreyBat
  Aspirant
  Nov 24, 2019
  I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)
  Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive.
  
  Would be interested to know if this is a known issue, or whether there are any fixes.
  - FURRYe38
    Guru
    Nov 25, 2019
    Be sure to clear all browser caches and then exit the browser. Then re-open the browser and enter back into the routers web page.
    Try different browsers to compare.
    Has a factory reset and setup from scratch been performed since last update?
    GreyBat wrote:
    I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)
    Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive.
    
    Would be interested to know if this is a known issue, or whether there are any fixes.

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Keeps asking about admin password