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Forum Discussion

MattHopkins's avatar
Jan 05, 2017

New firmware so much better (1.4.0.34)

Just wanted to let you guys / others know that the latest firmware (34) has solved so many of my problems. I no longer seem to get connection drops on my Apple products (my MacBook Air would lose the connection when it was within 3 feet if the router before) and the overall speed/throughput seems to be improved also. 

30 Replies

  • Do updates need to be applied sequentially or can I just skip to the latest?
    • MattHopkins's avatar
      MattHopkins
      Guide

      I went from 18 to 34 and so can't comment, but I would think you can skip to the latest as this is how most hardware firmware updates should work 

    • TC_in_Montana's avatar
      TC_in_Montana
      Virtuoso

      You do not have to update sequentially.   You can skip any intermediate ones and go to the latest.

       

      Please remember to update your satellite(s) first, then your router.   And do not try and do them at the same exact time.   

       

       

      • AndUrbi's avatar
        AndUrbi
        Guide

        TC_in_Montana wrote:

        You do not have to update sequentially.   You can skip any intermediate ones and go to the latest.

         

        Please remember to update your satellite(s) first, then your router.   And do not try and do them at the same exact time.   

         


        [emphasis added]

         

        That part is very important.  It would also be a lot easier if Netgear replaced the single "Update All" button with individual Update buttons next to each unit in the network.  Most users are just going to click the Update All shotgun button.

         

  • Updated this morning to latest version 1.4.0.34 and no ios disconnections for a hour. Started dropping again multiple times since. Also still have disconnection issues with Nest cams if beamforming option turned on, post update. Logged again with Netgear support and was advised that 1.4.0.34 is supposed to have fixed the IOS issue and tech support suggested i reset the orbi system and re-run setup again. With regards to the nest cams, she said this hasn't been proven to be a fault with Orbi yet?

     

    Anyone else having issues since new firmware, and if so has a factory reset made any difference ? I have advised tech support will reset and report back if not resolved

    • Hydro130's avatar
      Hydro130
      Luminary

      I have multiple iOS devices in my house (all running latest f/w), and have never had any connection problems at all with this latest Orbi f/w or any previous versions of the Orbi f/w.

       

      I don't have Nest cams, so I can't comment on that.

    • jmbarbs's avatar
      jmbarbs
      Apprentice

      Since having issues with latest update on orbi with iOS devices dropping wifi, I reset network settings in iPad Pro and then reconnected to wifi network and have had zero disconnections in last 3 hours, which is significant improvement. 

    • Michael74's avatar
      Michael74
      Guide

      Hi,

       

      I am facing also disconnects for our iPads (Air 1 and a 9.7 pro, both latest iOS).

      I downgraded from .18 to .16 which made no difference, still disconnects.

      Upgrade to .34 did not solve the issue either, still disconnects.

      Beamforming and MU-Mimo activated.

       

      I have not yet done a reset but will try that later.

       

      BR

       

      Michael

  • Have u tried only enabling the mimo? The only beamforming your able to enable is implicit which is for N devices. And explicit might work with any N devices u have anyhow. But I'd all your devices are ac then u don't need it anyhow. I'm assuming your nest devices are N? I would see if there are issues with them with implicit beamforming off.
    • Michael74's avatar
      Michael74
      Guide

      Hi rustproofcorn,

       

      food point regarding Beamforming, I will disable it and check whether the disconnects will stop.

       

      BR

       

      Michael

       

       

      • Retired_Member's avatar
        Retired_Member

        I have android disconnecting, but no IOS issues and our house has mostly IOS devices.

  • My connections have been dropping like crazy after the firmware update - 3 Neetcams, iPhones, PC and Mac. I tried to play with various combinations of Beamforming and MU-Mimo with more or less the same problem.
    • Michael74's avatar
      Michael74
      Guide

      Hi,

       

      in the last 30 minutes I had 3 disconnects with my iPad Pro. My wife using her Air 1 in the same room did not have a single disconnect....

      Anyhow, .34 is not solving the issue.

       

      BR

       

      Michael

      • Michael74's avatar
        Michael74
        Guide

        Hi,

         

        perhaps just co-incidence but I recognized today that I only have disconnects when our iOS devices are connected to the router. As long as they are connected to the satellite I do not face any disconnects. During more than 4 hours there was no single disconnect, including streaming of a TV show to a iPad pro with no issues at all.

         

        Hopefully Netgear is reading this thread as well....

         

        BR

         

        Michael

  • Have reverted back to 16 the latest still has frequent drop issues, after running for 4 days and factory reset 34 is sill unstable iOS devices and now even my android Xperia z4 tablet is dropping, after going back to 16 and factory reset everything is stable again.  netgear engineering really needs to investigate what is wrong with Firmware after 16 release... 

    • Jako888's avatar
      Jako888
      Star

      Tried various positons of the satelite today, as someone had suggested it could be down to it being too close to the router.

       

      Didnt matter where I positioned in the house.  Stil iPad drop outs.  Really hope Netgear gets this sorted soon.

    • Jako888's avatar
      Jako888
      Star

      Both off.

       

      Over the weekend I tried all four  combinations of them on and off and it made no difference whatsoever.

    • Jako888's avatar
      Jako888
      Star

      200 sqm.  3 floors.

       

      Signal is fine as such.  Ipads running with full set off bars most of the time and then suddently signal drops for like 30 sec.

       

      Good signal between router and satelite too.

       

       

    • Jako888's avatar
      Jako888
      Star

      About 2200.

       

      One satellite.

       

      Setup / position / house similar to the mid-sized multifloor house.

      • hi guys

         

        just got home from holidays and installed .34 , was a little problematic in not reconnecting to the internet after the install but a full reboot of everything fixed that

         

        there isnt really a lot done with regards to this release as the release notes state

         

        New Features and Enhancements:

        • Support for Genie remote.

        Bug Fixes:

        • Fixed some minor bugs.

        so there shouldnt be any amazing improvements and or sudden dramatic changes to how the orbi works , just looks like the dev team just wanted to keep them selves busy over the holiday period and polish up a few minor blemishes

         

        so all working fine here after update

         

        regards

         

        pete