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SLPaul's avatar
SLPaul
Aspirant
Apr 28, 2020

New RBK23 System Installation

I currently have a Fios-GT1100 running my home wireless.

I want to add the Orbi RBK23 system, but have it setup with the same SSID that my Fios has so that I don't have to change all of my devices.

 

1) Is this possible?

2) Do I have to turn off the wifi on the FIOS router in order to do this?

 

Note: I setup my system with it's own SSID and it was working. When I changed the SSID to match the FIOS SSID, both of the satellites went pink and then the Orbi app could no longer connect to the router.

 

Thanks,

Scott

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Yes and Yes.

     

    This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

    • SLPaul's avatar
      SLPaul
      Aspirant

      Thanks.

      In order to do this right, I did a factory reset on the Orbi Router and both satellites.

      Now, however, from the app (or any device actually) I can no longer find the default Orbi SSID (Orbi64).

       

      Any suggestions?

       

      Thanks,

      Scott

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can you use a wired PC and web browser to log into the RBRs web page at 192.168.1.1? 

  • I have the exact same installation...

    First, turn off your Orbi router and satellites and disconnect the ethernet cable from your Orbi to your GT1100.  

    Next, log in to your GT1100 setup (192.168.1.1) and turn off both 2.4 & 5 Ghz wireless.

    Apply and log out. (disregard the warnings)

    Reconnect your ethernet cable from the GT00 to your Orbi router.

    Power on your Orbi router.

    Power on your Orbi Satellites.

    Use the Orbi App on your mobile device to complete the installation setup.

    Worked like a champ for me.

    BTW... Even though your Orbi has the same SSID and password as your GT1100 you will still need to re-enter the password on your wireless devices the first time you connect with the Orbi system.

    Good luck!